AI customer support
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement May 13, 2026 by Amanda Kahlow · across every show →
Everything said about AI customer support, oldest first
May 13, 2026 bearish
Kahlow: Customer support AI platforms operate as low-margin businesses
“They're solving the problem of, you know, solving support cases and tickets. That is a very low margin business, right? So, like, you can't have a million conversations and have it cost a lot because there's not a big upside to that.”