The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 25 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Castellanos: Science On Call is only company automating in Toast POS
“So as far as we know, we're actually the only people automating processes and in toast right now”
Castellanos: Science on Call rolled out no-human-in-the-loop troubleshooting
“So in the last week we rolled out fully end to end conversational troubleshooting. So there is no human in the loop to respond to a text.”
Muccio: Jesse Middleton ghosted Science On Call after the pitch
“After the show, two calls and a ghosting. Jessie's the ghost. Jessie, check your email.”
Castellanos targets $125M ARR for Science on Call in five years
“Yeah, I think in the next five years we want to be at a hundred and twenty-five million in ARR, and that'll include going abroad to other countries, Europe and Latin America, as well as convenience stores and retail, and we want to be able to automate 80% of w…”
Castellanos: Science on Call nears $2M ARR across 900 US restaurants
“We are approaching about two million in ARR this year, and we're in about 900 restaurant locations all across the US.”
Castellanos: About 80% of Science On Call revenue is automatable support
“But I think right now about 80% of our revenue is something that can either be automated or conversational troubleshooting.”
Muccio: Science on Call targets 85% AI resolution by late 2025
“Louisa expects that number to reach 85% by the end of 25.”
Muccio: Mark Phillips passes on Science on Call after diligence
“So their team dug into the data room, and one week later, Mark told Louisa he would not be investing either, for a concrete reason.”
Rosenband: Science On Call's team supports 4x more restaurants via AI
“So the 11 human beings that we had a year ago who are full time team members, like they can support four times the number of restaurants.”
Castellanos: Science on Call expects 85% gross margins by next year
“We are currently at about 70% gross margins, and by starting to automate more problems, we expect this to get up to about 85% by the end of next year.”
The Pitch Fund commits $160k investment to Science On Call
“So yeah, we would love to invest a 160,000 in this round.”
Muccio: Paige Doherty passed on Science On Call for being too late stage
“After the call, Louisa said Paige passed because it wasn't a good fit for her thesis. Science on call was too late stage.”
Science On Call full-tier pricing is about $379 monthly per location
“So if they're going all in, it's going to be about three 79 a month per location.”
Science On Call cuts 50-unit restaurant chains' IT headcount by two-thirds
“Some of our customers with 50 unit chains, they used to have three people in-house, and we were able to reduce them down to one person because we're much more cost-effective than.”
Castellanos: Science On Call automates across Olo, DoorDash, Uber Eats, Grubhub
“We're also automating in Olo, as well as DoorDash, Uber Eats, Grubhub, most of the common ones.”
Rosenband: Science On Call will reach $4M to $5.2M ARR in 2025
“We'll close out the year between four and five million ARR. I'm actually optimistic we'll be between 4.7 and 5.2, provided we make the right expenditures.”
Castellanos: Science on Call had 12% logo churn and 3% MRR churn
“So last year we did churn out a few of our independent operators, and so if you talk about logo churn, it was like, 12%. But a logo is a single location, so our MRR churn was like, three percent.”
Muccio: Science on Call handled 17% of support via AI in 2024
“17% of support requests were handled by AI in 24.”
Castellanos: Two-person sales team generated $1.3M in new revenue last year
“Our sales team consists of my co-founder Andy and one account executive who've closed about 1.3 million in new revenue last year.”
Castellanos: Science on Call is raising a $2M velocity round
“And so right now we're raising a two million dollar velocity round to continue to invest in our go to market strategy as well as automating more problems for restaurants.”
Phillips: Firm targets lead positions with roughly $1M check size
“Where we are today from a fund perspective is we're really trying to take lead positions. And if we were to come in and the check size we're writing right now is probably about a million bucks into an opportunity like this.”
Wiseman: Kitty Hawk passes on Science On Call due to deep-tech mandate
“It's not a fit for Kitty Hawk as a, more of a deep tech investor, but I'd love to be helpful.”
Science on Call expands product into restaurant workforce management
“So we are actually starting to expand our product offering into more of a workforce management tool. So we actually just launched this like two days ago with one of our customers.”