“So anyone who's sold into a restaurant knows going door to door does not work.”
quote is from the automated transcript, cleaned for reading:
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More from Luisa Castellanos
AssertionNot checkable as stated
Castellanos: Science On Call is only company automating in Toast POS
“So as far as we know, we're actually the only people automating processes and in toast right now”
Luisa CastellanosApr 23, 2025▶ 6:06This Startup Solves a Billion-Dollar Problem in Restaurants with AI – Will It Get Funded?
AssertionNot checkable as stated
Castellanos: Science on Call rolled out no-human-in-the-loop troubleshooting
“So in the last week we rolled out fully end to end conversational troubleshooting. So there is no human in the loop to respond to a text.”
Luisa CastellanosApr 23, 2025▶ 14:56This Startup Solves a Billion-Dollar Problem in Restaurants with AI – Will It Get Funded?
PredictionNot checkable as stated
Castellanos targets $125M ARR for Science on Call in five years
“Yeah, I think in the next five years we want to be at a hundred and twenty-five million in ARR, and that'll include going abroad to other countries, Europe and Latin America, as well as convenience stores and retail, and we want to be able to automate 80% of w…”
Luisa CastellanosApr 23, 2025▶ 15:43This Startup Solves a Billion-Dollar Problem in Restaurants with AI – Will It Get Funded?
Disclosure
Castellanos: Science on Call nears $2M ARR across 900 US restaurants
“We are approaching about two million in ARR this year, and we're in about 900 restaurant locations all across the US.”
Luisa CastellanosApr 23, 2025▶ 3:19This Startup Solves a Billion-Dollar Problem in Restaurants with AI – Will It Get Funded?
PredictionNot checkable as stated
Castellanos: Science on Call expects 85% gross margins by next year
“We are currently at about 70% gross margins, and by starting to automate more problems, we expect this to get up to about 85% by the end of next year.”
Luisa CastellanosApr 23, 2025▶ 3:30This Startup Solves a Billion-Dollar Problem in Restaurants with AI – Will It Get Funded?
Insight
Castellanos: Restaurant operators want direct guidance, not more dashboards
“So you might think restaurant operators want more dashboards and analytics, but they do not. I will tell you that every time we've tried to offer it, they're just like, tell us what we need to do.”
Luisa CastellanosApr 23, 2025▶ 8:18This Startup Solves a Billion-Dollar Problem in Restaurants with AI – Will It Get Funded?
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