Lee: Rooted's Customer Retention Is Currently a Challenging 15% to 20%
Ryan Lee · #74 Stop Killing Your Plants · Mar 3, 2025 · at 10:11
Ryan Lee, founder of direct-to-consumer plant brand Rooted, identifies customer retention as his company's primary challenge during his pitch.
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“I think customer retention solving for that long-term and bringing that up to 60 to 70% and not the 15 to 20% that we have right now.”
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