Insight certainty 4/5 debate potential 3/5

Pieri: Segment B2B software markets by actual workflows rather than firmographics

Anthony Pieri · Episode 772 | A Highly Effective Framework for SaaS Positioning · Apr 29, 2025 · at 15:22

Anthony Pieri, co-founder of Fletch, explains his positioning framework for B2B SaaS to host Rob Walling.

0:00 / 0:12exact quote · 12.5s
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“All software for B to B is workflow software. And so the most important way to segment a market is by segmenting it by actual workflows that are being done by real people in the business.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Anthony Pieri

Insight
Pieri: B2B SaaS positioning does not require niching to a vertical industry
“A lot of times when people work with positioning experts, they're like, you have to niche down, you ought to choose an industry. And it's like, well, I can think of 50 companies that didn't do that. And so the definitions of all these words were very loose, wh…”
Anthony Pieri Apr 29, 2025 ▶ 7:57 Episode 772 | A Highly Effective Framework for SaaS Positioning
Assertion Not publicly verifiable
Pieri: Most B2B software deals are championed by managers or directors
“Most B to B software purchases Are championed by one person and likely they're a manager or a director level. They're not going to be a VP. They're not gonna be a C level and they're not gonna be like an intern or someone low.”
Anthony Pieri Apr 29, 2025 ▶ 10:04 Episode 772 | A Highly Effective Framework for SaaS Positioning
Opinion
Pieri: Slack could grow faster by positioning directly against corporate email
“To me, I'm like, you might have more of a chance to grow the business by going after the seven hundred million people or whatever left who are probably still running their company's primary on email than you would living in this like very clearly like We all k…”
Anthony Pieri Apr 29, 2025 ▶ 27:26 Episode 772 | A Highly Effective Framework for SaaS Positioning
Assertion Not checkable as stated
Pieri: Zoom struggled against competitors until 2019
“Of companies like zoom, where zoom for many, many years was not doing very well. Zoom was positioned as this video chat solution for businesses. And up until 2019, they were not doing so hot. They're getting beat by all the other people.”
Anthony Pieri Apr 29, 2025 ▶ 29:37 Episode 772 | A Highly Effective Framework for SaaS Positioning
Insight
Pieri: Rewriting homepage hero section forces internal positioning alignment
“What we have discovered is the homepage is a great place for this to live. So if you can answer these very, very trade-off related prioritization questions of who really is our most important buying champion in our most important segment, and what would they c…”
Anthony Pieri Apr 29, 2025 ▶ 10:59 Episode 772 | A Highly Effective Framework for SaaS Positioning
Insight
Pieri: Omitting workflows and competitive alternatives produces generic B2B product messaging
“If you take out the workflow, if you take out the competitive alternative, you're left with a very broad, make your life better, make your business more successful type of message.”
Anthony Pieri Apr 29, 2025 ▶ 20:33 Episode 772 | A Highly Effective Framework for SaaS Positioning
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