Bartlett: Outage Monitoring Works Best in Verticals With Non-Technical Staff
Colin Bartlett · Episode 798 | Lessons From 10 Years of SaaS Growth Without a Hock... · Sep 23, 2025 · at 10:39
Colin Bartlett, co-founder of StatusGator, explains which industry verticals derive the most value from third-party SaaS outage dashboards.
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“I think the thing that we found that has the most commonality among the verticals that we do well in is that they have a high number of, perhaps unsophisticated, is a diplomatic way to say it, users. So, education is a big market for us, not so much in terms of revenue, but in terms of customer count, things like financial services and legal services, they often tend to have rooms and rooms and rooms full of employees, Who might not be the most sophisticated people, compared to, like, developers, who when meat's down, they know meat's down, right?”
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