Insight
Walling: Founders must learn to make progress without perfect clarity
“Given that founders operate with incomplete information all the time, and that as a founder, you have to make progress without perfect clarity, like, that's a core skill of being an entrepreneur.”
Insight
Walling: Taking small decisions off executives' plates makes employees highly valuable
“The higher up someone is in an org, the less bandwidth they have for small decisions, and the more work I could take off their plate, the more valuable I became.”
Insight
Walling: Launching multiple projects lets makers avoid the hard work of marketing
“The fun work is launching 20 projects. The fun work is building a bunch of projects. I love building, creating, that's what we are, we're makers. The hard work is focusing on one, And focusing on it long enough to see it through, and to put in the marketing an…”
Insight
Walling: Startup problems remain the founder's responsibility even if not their fault
“Even when something isn't your fault, as an entrepreneur, it's still your responsibility.”
Assertion Not checkable as stated
Drip retained top local talent below market rate with zero turnover
“At Drip, when we were bootstrapped, I was able to hire some of the best talent in town without paying them as much as they could get from other employers and keep those folks, like none of them left”
Insight
Walling: Firing nice but underperforming employees is a difficult founder challenge
“Firing is actually really tough. It's tough to make that decision because it's always muddier than you think it's going to be. It's never as clear as you want it to be, and usually it's the really nice, but less than, slightly less than competent person, who y…”