Dylan Fox is the founder and CEO of voice AI infrastructure platform AssemblyAI, speaking with host Molly O'Shea about how coding agents are transforming their customer base.
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Fox: Most AI note-takers use AssemblyAI as voice infrastructure
“And so the reason, you know, most AI note takers are using assembly as the voice infrastructure is because our models are the most scalable, right?”
Insight
Fox: Training data drives roughly 75 percent of AI model performance
“It's really, probably, like, 75% of it is, like, the data that you're training on. Like, I would say for any AI model, it's like, there's always, like, you know, like, these, like, step functions and, like, algorithms and architectures and stuff, but the data …”
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Fox: Callers hang up immediately if voice agents disclose they are AI
“If our customers, if they're building a voice agent and you disclose up front that you're an AI, people just hang up versus if you don't, people continue.”
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Fox: AssemblyAI processes four times YouTube's daily audio volume on peak weeks
“And so now, you know, on a given week, on a peak week, there'll be something like over a hundred and twenty million conversations, voice conversations going through our platform, over two million hours of voice, which as of December of this past year was four,…”
Disclosure
Fox: Lawn care chains use Lovable and Cursor to build on AssemblyAI
“We saw this, like, small business, like, lawn care chain sign up, and, you know, we're like, what do they do with the API? And a lot of these small businesses are automating parts of their back office using Lovable, or Cloud Code, or Cursor, or whatever, Repli…”
Opinion
Fox: Big tech AI labs build models disconnected from actual customer needs
“We have an amazing team of engineers, of researchers that just operate so closely to customers that they really understand, like, how this stuff is being deployed. I think that's the biggest difference between us and, like, a lab at a bigger company. So, you k…”