Socher: Only 5% to 10% of enterprise AI seats get utilized
Richard Socher · Former Chief Scientist at Salesforce, Richard Socher | You.com, LLMs, AI Agents, Complex Work · Sourcery with Molly O'Shea · Oct 25, 2024 · at 17:53
Richard Socher, CEO of You.com, explains why seat-based enterprise pricing creates unused software shelfware for AI tools.
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“This comes from a lot of organizations that bought 500 thousand plus seats for their product. And then after a few months, they look into how many users are actually using it. And it's like five, 10% in the company actually really use it. And so, you know, they're sitting on all these unused seats and that's not ideal.”
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