Miller: AI eliminated Fundrise's need to hire support staff for new users
Ben Miller · The Public Venture Fund That 9x’d in 3 Days (Fundrise VCX) · Sourcery with Molly O'Shea · Mar 30, 2026 · at 43:05
Fundrise CEO Ben Miller explains how AI customer support platforms enabled Fundrise to scale its 2 million retail investor base without expanding support headcount.
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“But we used to have 20 people. We used to have to hire one person for every 30,000 new investors, and now we don't.”
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