why aren't all 8 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Lawson: Billboards provide enterprise air cover for developer-led adoption
“You know, I think what it does is it provides air cover. So that let's say, you know, a developer builds a thing and they're in some meeting where they're saying, oh, how did you build this? Yeah. And they say Twilio, if you have name recognition, even though …”
Disclosure
Hott: 2016 Uber Crash Cost Slack 3 Years Rebuilding Enterprise Reputation
“The crash here of being taken down actually didn't really matter. What mattered is the reputational hit and damage that Slack took on, where we had to spend the next three years convincing enterprises that we were, in fact, enterprise ready, despite what had h…”
Insight
Briggs: Expanding markets requires waiting for an A-player hire
“One B player in a team can lead to a lot of C players quite rapidly and making those calls early, and keeping the bar high, and only entering a market once you've found that A player, I think is probably key to their expansion.”
Insight
B2C startups face higher pressure to expand internationally than B2B SaaS
“If you're a B to B SaaS, if you're a B to C company with strong global network effects or fear of, ah, local copycats taking over the market, you might move a lot more aggressively internationally. That was Houzz. That was Airbnb. That was Uber. Ah, less is th…”
Insight
Hale: Calibrate survey length to the customer's financial and time investment
“It's pretty important to recognize what level of investment your customer's willing to give you, right? And to calibrate that. If you're Uber, it's about 30 seconds, and maybe 10% of the time. If you just spent a million dollars on our enterprise software prod…”
Assertion Supported
Hott: Slack Won Uber Back Four Years Later After Maturing Product
“Four years later, we won Uber back. This is a big moment for us. It took time, but we earned it when Slack was ready, when the product had matured, when the infrastructure could handle the scale, and when we were ready to staff them, and the timing aligned for…”
Assertion Not checkable as stated
Mailchimp lost enterprise accounts like Uber that paid six figures a month
“I mean, it was, I remember it was like six figures a month was the revenue that we were getting.”
Assertion Supported
Briggs: Uber once scaled by opening a new city every three days
“At one point they were opening a new city every three days.”