Operational fleet customers do not buy AI or chatbots directly
Sanjit Biswas · Samsara’s Rise to Vertical SaaS Leader and $1B+ ARR with Samsara's CEO and Co-Founder · Nov 12, 2024 · at 38:55
Sanjit Biswas, CEO of Samsara, discusses why physical operations enterprise customers prioritize risk reduction outcomes over buying AI technology directly.
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“Our customers do not go shopping for AI and GPT-IV enabled bots. Like that's just not their world or their language. What they are trying to figure out is how to reduce risk on the road.”
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