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Asthana: Hires from non-PLG companies require heavy retraining to fit in

Abhinav Asthana · Building a $5.6B company with a Product-led Flywheel with Postman's CEO Abhinav Asthana · Feb 15, 2022 · at 21:50

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Postman CEO Abhinav Asthana discusses the onboarding challenges of hiring talent from traditional enterprise backgrounds into product-led companies.

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“When you decide to, you know, hire someone in sales, hire someone in product, hire someone in marketing, if they come from a non-PLG company, they might not have the right cultural intuitions to fit into this model, and we had to, you know, kind of bake that in, and we had to invest in onboarding and training a lot to make sure that people get this motion.”

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