Shrivastav: A 'Feedback Sandwich' Approach Sparked 50% Team Attrition
Poorvi Shrivastav · Top 5 Mistakes Building & Scaling Global Product Teams | HubSpot GM & VP, Products Poorvi Shrivastav · Mar 24, 2022 · at 9:17
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HubSpot VP of Products Poorvi Shrivastav recounts an early managerial mistake where cushioning critical feedback to a disruptive colleague resulted in severe team turnover.
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“The effect was that Sam took the feedback very lightly and did not make any changes. The long-term effect of this, the giving this kind of feedback, you know complements around constructive criticism, aka the shit feedback sandwich, was that 50% of the team attrited in less than nine months.”
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