Peacock: SaaS Companies Should Maintain Core Pricing Metrics for Years
Karen Peacock · Shifting to the Next Gear: Proven Strategies to Accelerate Growth with Intercom CEO Karen Peacock · Dec 13, 2021 · at 18:25
This episode carries Karen Peacock's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.
Karen Peacock, CEO of Intercom, provides guidance on establishing pricing architecture for software businesses.
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“You want to figure out your pricing metrics that align to the value that you provide your customers, and this is something that you don't want to change often. This is not something that, like, every year a new pricing metric. This is like, think about it deeply, and set it out, and have it for years.”
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