Adams: Intercom mandated all product designers ship code or leave the company
Paul Adams · Why Most SaaS Companies Will Fail at AI (And How to Avoid It) with Intercom's CPO · Jan 28, 2026 · at 31:13
Intercom CPO Paul Adams describes the company's non-negotiable requirement that product designers write and deploy production code.
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“We said every designer is now shipping code to production. It is now part of your job. If you don't like that, We had a great run, but we should part ways and you should go somewhere where designers don't have to ship code.”
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