Jan 8, 2018 · 38m · saastr

Good Intentions, Bad Advice: How to Keep Your Board Aligned with Your Vision

David Barrett · 32m spoken
0:00 / 0:00
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In this keynote and Q&A session, Expensify founder and CEO David Barrett exposes the misaligned incentives of VCs, angels, and independent directors, offering actionable strategies for founders to maintain executive control and execute contrarian visions.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. How this is scored →

Jason as informed peer 0.0 Guest teaching 0.0 Guest disagreement 2.7 Jason pushing back 0.0
05100:0010:0020:0030:000:19–3:36 · Jason as informed peer 0/10 The Emotional Reality of the Early-Stage Founder Solo keynote presentation by David Barrett detailing the brutal psychological slog, anxiety, and imposter syndrome of early-stage founders. No host interaction occurs.3:38–5:50 · Jason as informed peer 0/10 Alignment Dynamics: Employees and Angel Investors David outlines the alignment structures of employee board members versus angel and super-angel investors. There is no host involvement.5:50–9:43 · Jason as informed peer 0/10 Expensify Background and Counter-Complexity Philosophy David shares his background and attacks the notion of business complexity, arguing that most startup complexity is manufactured by people who profit from it.9:43–12:14 · Jason as informed peer 0/10 The Hidden Risks of Independent Board Members David critically deconstructs the concept of independent board members, asserting they often act in their own consulting interest rather than the company's.12:14–16:36 · Jason as informed peer 0/10 How Venture Capitalists Make Money and Align Incentives David explains the economic realities of VC management fees and fund deployment pressure, explaining why VCs push for rapid spending over organic profitability.16:36–20:34 · Jason as informed peer 0/10 The True Purpose of Board Meetings David dismisses formal board meetings as useless formalities and lays out the dynamics of soft influence versus legal hard power.20:35–23:02 · Jason as informed peer 0/10 Attempting Greatness and Trusting Founder Instincts David argues that great ideas initially look terrible and urges founders to stand their ground against board skepticism and go down in a blaze of glory if necessary.23:06–25:53 · Jason as informed peer 0/10 Q&A: Navigating a Vacant Third Board Seat An audience member asks about selecting a third board seat, and David immediately rejects the premise, suggesting it is better to leave the seat vacant or call 50 advisors informally.25:55–32:35 · Jason as informed peer 0/10 Q&A: Determining the Frequency of Board Meetings In response to audience questions, David gives a passionate storytelling monologue about defying consensus, ignoring conventional enterprise sales wisdom, and building viral product growth.32:37–33:48 · Jason as informed peer 0/10 Q&A: The Value of Unpaid Advice vs. Advisor Equity David dismisses advisor equity as snake oil, advocating for zero compensation for advisors and preserving culture by never hiring executive outsiders over existing staff.0:19–3:36 · Guest teaching 0/10 The Emotional Reality of the Early-Stage Founder Solo keynote presentation by David Barrett detailing the brutal psychological slog, anxiety, and imposter syndrome of early-stage founders. No host interaction occurs.3:38–5:50 · Guest teaching 0/10 Alignment Dynamics: Employees and Angel Investors David outlines the alignment structures of employee board members versus angel and super-angel investors. There is no host involvement.5:50–9:43 · Guest teaching 0/10 Expensify Background and Counter-Complexity Philosophy David shares his background and attacks the notion of business complexity, arguing that most startup complexity is manufactured by people who profit from it.9:43–12:14 · Guest teaching 0/10 The Hidden Risks of Independent Board Members David critically deconstructs the concept of independent board members, asserting they often act in their own consulting interest rather than the company's.12:14–16:36 · Guest teaching 0/10 How Venture Capitalists Make Money and Align Incentives David explains the economic realities of VC management fees and fund deployment pressure, explaining why VCs push for rapid spending over organic profitability.16:36–20:34 · Guest teaching 0/10 The True Purpose of Board Meetings David dismisses formal board meetings as useless formalities and lays out the dynamics of soft influence versus legal hard power.20:35–23:02 · Guest teaching 0/10 Attempting Greatness and Trusting Founder Instincts David argues that great ideas initially look terrible and urges founders to stand their ground against board skepticism and go down in a blaze of glory if necessary.23:06–25:53 · Guest teaching 0/10 Q&A: Navigating a Vacant Third Board Seat An audience member asks about selecting a third board seat, and David immediately rejects the premise, suggesting it is better to leave the seat vacant or call 50 advisors informally.25:55–32:35 · Guest teaching 0/10 Q&A: Determining the Frequency of Board Meetings In response to audience questions, David gives a passionate storytelling monologue about defying consensus, ignoring conventional enterprise sales wisdom, and building viral product growth.32:37–33:48 · Guest teaching 0/10 Q&A: The Value of Unpaid Advice vs. Advisor Equity David dismisses advisor equity as snake oil, advocating for zero compensation for advisors and preserving culture by never hiring executive outsiders over existing staff.0:19–3:36 · Guest disagreement 1/10 The Emotional Reality of the Early-Stage Founder Solo keynote presentation by David Barrett detailing the brutal psychological slog, anxiety, and imposter syndrome of early-stage founders. No host interaction occurs.3:38–5:50 · Guest disagreement 1/10 Alignment Dynamics: Employees and Angel Investors David outlines the alignment structures of employee board members versus angel and super-angel investors. There is no host involvement.5:50–9:43 · Guest disagreement 2/10 Expensify Background and Counter-Complexity Philosophy David shares his background and attacks the notion of business complexity, arguing that most startup complexity is manufactured by people who profit from it.9:43–12:14 · Guest disagreement 3/10 The Hidden Risks of Independent Board Members David critically deconstructs the concept of independent board members, asserting they often act in their own consulting interest rather than the company's.12:14–16:36 · Guest disagreement 3/10 How Venture Capitalists Make Money and Align Incentives David explains the economic realities of VC management fees and fund deployment pressure, explaining why VCs push for rapid spending over organic profitability.16:36–20:34 · Guest disagreement 3/10 The True Purpose of Board Meetings David dismisses formal board meetings as useless formalities and lays out the dynamics of soft influence versus legal hard power.20:35–23:02 · Guest disagreement 3/10 Attempting Greatness and Trusting Founder Instincts David argues that great ideas initially look terrible and urges founders to stand their ground against board skepticism and go down in a blaze of glory if necessary.23:06–25:53 · Guest disagreement 4/10 Q&A: Navigating a Vacant Third Board Seat An audience member asks about selecting a third board seat, and David immediately rejects the premise, suggesting it is better to leave the seat vacant or call 50 advisors informally.25:55–32:35 · Guest disagreement 4/10 Q&A: Determining the Frequency of Board Meetings In response to audience questions, David gives a passionate storytelling monologue about defying consensus, ignoring conventional enterprise sales wisdom, and building viral product growth.32:37–33:48 · Guest disagreement 3/10 Q&A: The Value of Unpaid Advice vs. Advisor Equity David dismisses advisor equity as snake oil, advocating for zero compensation for advisors and preserving culture by never hiring executive outsiders over existing staff.0:19–3:36 · Jason pushing back 0/10 The Emotional Reality of the Early-Stage Founder Solo keynote presentation by David Barrett detailing the brutal psychological slog, anxiety, and imposter syndrome of early-stage founders. No host interaction occurs.3:38–5:50 · Jason pushing back 0/10 Alignment Dynamics: Employees and Angel Investors David outlines the alignment structures of employee board members versus angel and super-angel investors. There is no host involvement.5:50–9:43 · Jason pushing back 0/10 Expensify Background and Counter-Complexity Philosophy David shares his background and attacks the notion of business complexity, arguing that most startup complexity is manufactured by people who profit from it.9:43–12:14 · Jason pushing back 0/10 The Hidden Risks of Independent Board Members David critically deconstructs the concept of independent board members, asserting they often act in their own consulting interest rather than the company's.12:14–16:36 · Jason pushing back 0/10 How Venture Capitalists Make Money and Align Incentives David explains the economic realities of VC management fees and fund deployment pressure, explaining why VCs push for rapid spending over organic profitability.16:36–20:34 · Jason pushing back 0/10 The True Purpose of Board Meetings David dismisses formal board meetings as useless formalities and lays out the dynamics of soft influence versus legal hard power.20:35–23:02 · Jason pushing back 0/10 Attempting Greatness and Trusting Founder Instincts David argues that great ideas initially look terrible and urges founders to stand their ground against board skepticism and go down in a blaze of glory if necessary.23:06–25:53 · Jason pushing back 0/10 Q&A: Navigating a Vacant Third Board Seat An audience member asks about selecting a third board seat, and David immediately rejects the premise, suggesting it is better to leave the seat vacant or call 50 advisors informally.25:55–32:35 · Jason pushing back 0/10 Q&A: Determining the Frequency of Board Meetings In response to audience questions, David gives a passionate storytelling monologue about defying consensus, ignoring conventional enterprise sales wisdom, and building viral product growth.32:37–33:48 · Jason pushing back 0/10 Q&A: The Value of Unpaid Advice vs. Advisor Equity David dismisses advisor equity as snake oil, advocating for zero compensation for advisors and preserving culture by never hiring executive outsiders over existing staff.

speaking balance: gold is Jason, purple is the guest (3 minute bins)

0:00 · Jason 0% · guest 100%0:00 · Jason 0% · guest 100%3:00 · Jason 0% · guest 100%3:00 · Jason 0% · guest 100%6:00 · Jason 0% · guest 100%6:00 · Jason 0% · guest 100%9:00 · Jason 0% · guest 100%9:00 · Jason 0% · guest 100%12:00 · Jason 0% · guest 100%12:00 · Jason 0% · guest 100%15:00 · Jason 0% · guest 100%15:00 · Jason 0% · guest 100%18:00 · Jason 0% · guest 100%18:00 · Jason 0% · guest 100%21:00 · Jason 0% · guest 100%21:00 · Jason 0% · guest 100%24:00 · Jason 0% · guest 100%24:00 · Jason 0% · guest 100%27:00 · Jason 0% · guest 100%27:00 · Jason 0% · guest 100%30:00 · Jason 0% · guest 100%30:00 · Jason 0% · guest 100%33:00 · Jason 0% · guest 100%33:00 · Jason 0% · guest 100%36:00 · Jason 0% · guest 100%36:00 · Jason 0% · guest 100%
Sharpest disagreement ▶ 31:10 Challenging universal consensus

David describes the power of betting entirely on founder intuition and ignoring widespread industry pushback with blunt conviction.

Hardest push from Jason ▶ 24:05 Audience question on board construction

An audience member presses on which profile to select for a board seat, prompting David to challenge the premise that filling the seat is necessary at all.

Biggest teaching moment ▶ 13:00 Deconstructing venture capital incentives

David educates the founder audience on the mechanics of LP capital deployment and management fees versus carry returns.

Jason holds their own ▶ 23:30 Founder clarifies board removal mechanics

The audience member clarifies their legal right as majority shareholder to remove the director at will before pressing for specific hiring traits.

the scores for every segment, with the reasoning behind each
ChapterTopicJason as informed peerGuest teachingGuest disagreementJason pushing backWhy
The Emotional Reality of the Early-Stage Founder 0010 Solo keynote presentation by David Barrett detailing the brutal psychological slog, anxiety, and imposter syndrome of early-stage founders. No host interaction occurs.
Alignment Dynamics: Employees and Angel Investors 0010 David outlines the alignment structures of employee board members versus angel and super-angel investors. There is no host involvement.
Expensify Background and Counter-Complexity Philosophy 0020 David shares his background and attacks the notion of business complexity, arguing that most startup complexity is manufactured by people who profit from it.
The Hidden Risks of Independent Board Members 0030 David critically deconstructs the concept of independent board members, asserting they often act in their own consulting interest rather than the company's.
How Venture Capitalists Make Money and Align Incentives 0030 David explains the economic realities of VC management fees and fund deployment pressure, explaining why VCs push for rapid spending over organic profitability.
The True Purpose of Board Meetings 0030 David dismisses formal board meetings as useless formalities and lays out the dynamics of soft influence versus legal hard power.
Attempting Greatness and Trusting Founder Instincts 0030 David argues that great ideas initially look terrible and urges founders to stand their ground against board skepticism and go down in a blaze of glory if necessary.
Q&A: Navigating a Vacant Third Board Seat 0040 An audience member asks about selecting a third board seat, and David immediately rejects the premise, suggesting it is better to leave the seat vacant or call 50 advisors informally.
Q&A: Determining the Frequency of Board Meetings 0040 In response to audience questions, David gives a passionate storytelling monologue about defying consensus, ignoring conventional enterprise sales wisdom, and building viral product growth.
Q&A: The Value of Unpaid Advice vs. Advisor Equity 0030 David dismisses advisor equity as snake oil, advocating for zero compensation for advisors and preserving culture by never hiring executive outsiders over existing staff.

Statements from this episode (17)

Insight
Barrett: Reaching $1M revenue is the startup valley of death
“It is just a brutal, awful slog in the start, and so as much of this conference is about getting to that hundred million, really, I mean, the hard part is getting to that, that one million. Like, that is the valley of death that basically will wipe out probabl…”
David Barrett Jan 8, 2018 ▶ 2:16
Insight
Barrett: Startup failure is devastating for founders, but merely a bummer for employees
“Employees are naturally sort of aligned, ah, to your vision. But also, they don't really have the same downside as yours. Like, they're not, their emotions aren't as tied in the company as yours aren't. If they, if you lose, you know, if you fail, To you, ah, …”
David Barrett Jan 8, 2018 ▶ 4:08
Disclosure
Expensify intentionally has zero independent directors to avoid wild cards
“Actually I have no independents on my board, because I don't like wild cards.”
David Barrett Jan 8, 2018 ▶ 6:00
Insight
Barrett: Startup complexity is invented by people who profit from it
“Starting a business is so much easier, ah, than it's made out to be. It's so much easier than, it's like all the complexity is invented complexity. It's a complexity, I would say, being sold to you by Primarily with people who profit from that complexity. Who …”
David Barrett Jan 8, 2018 ▶ 8:47
Insight
Independent board members brought in by investors aren't truly independent
“And I think they're brought in by the board, and if they're brought in by the board, that means that they're not really independent. They actually just kind of work for the board. Now not really, it's not quite the same, but it's similar.”
David Barrett Jan 8, 2018 ▶ 10:11
Insight
Barrett: VCs make money deploying capital, not on exits
“But the VC business model is they get paid when they invest. And so it actually, they don't really make money on the exit. Like, there's the carry, they would say, at the very end.”
David Barrett Jan 8, 2018 ▶ 13:41
Insight
Barrett: Nothing of value happens inside board meetings
“Nothing of interest or value happens in the board meeting itself.”
David Barrett Jan 8, 2018 ▶ 16:43
Insight
Barrett: A startup board's purpose is checking power, not running the company
“The part of the board, like the purpose is not to actually collectively run the company, but it is to serve a check on your power.”
David Barrett Jan 8, 2018 ▶ 19:16
Insight
Barrett: The greatest companies are built on controversial decisions, not boardroom consensus
“The greatest companies don't happen because suddenly, miraculously, everyone in the boardroom always agreed on every single decision. That's never happened. The way it happens, great decisions are always controversial.”
David Barrett Jan 8, 2018 ▶ 19:53
Insight
Barrett: The best startup ideas face the most board pushback
“And in fact, the better the idea is, the worse it looks on the surface. And I think that's where it manifests itself in the board dynamic, is when you believe in something, when you truly believe in the best of possible ideas, you should expect the biggest pus…”
David Barrett Jan 8, 2018 ▶ 21:31
Insight
Barrett: Consult dozens of informal advisors instead of adding expert board members
“If I wouldn't pick one person, I'd pick 50 people, and I'd call them all the time and I wouldn't, and I would consolidate their knowledge, and then I would present that consolidated answer to my actual board, people that have, like, some influence over me.”
David Barrett Jan 8, 2018 ▶ 25:03
Insight
Barrett: Continuous dialogue with investors reduces the need for frequent board meetings
“The more successful you are in having a strong dialogue with your investor, the less necessary it is to have frequent board meetings. If, on the other hand, you haven't really established that rapport, then maybe actually more frequent could be helpful.”
David Barrett Jan 8, 2018 ▶ 26:59
Disclosure
Barrett: Expensify is 100% inbound with zero advertising or outbound sales
“We're a hundred percent inbound it's we don't do any advertising, we do no outbound calling whatsoever and it's all just organic from the bottom up, and it works amazing.”
David Barrett Jan 8, 2018 ▶ 30:48
Disclosure
Barrett: Expensify takes its entire company overseas for one month annually
“We take our whole company overseas for a month every year. We just got back from Uruguay. And so we brought, like, a 130 people to Uruguay.”
David Barrett Jan 8, 2018 ▶ 31:28
Insight
Founders should allocate zero equity to non-investor advisors
“I just don't think the best advice gets bought. I think that if you're not an investor, you don't get shares.”
David Barrett Jan 8, 2018 ▶ 33:05
Insight
Barrett: Hiring outside executives tells top internal talent to leave
“The second that you hire in, you know, sort of that, that, that pro who comes in above everyone else, you've just told everyone else in your company, fuck you. There's no way you can ever grow in this company. Because we have just hired someone above you whose…”
David Barrett Jan 8, 2018 ▶ 36:27
Opinion
Barrett: A predatory executive class exploits startups with false credentials
“There's a whole class of people out there preying upon startups that will just come in with amazing credentials and a willingness to obliterate whatever's in their way and because it's not their company in the first place.”
David Barrett Jan 8, 2018 ▶ 38:00
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