Odeko

“What we realized that coffee shops needed Is that they want to be part of a franchise without being part of a franchise. They needed to have the same support that the, you know, manager at Dunkin's has, or the manager at Starbucks has, with the fact that they …”

“I would say, no, don't use funding. Don't use hiring. Don't use your pretty box as your symptoms of success. Those are all number of employees, worst one possible. It really should be something where you can feel the impact.”

“And actually all the advice our investors gave at the time has been, was totally true. Like they said, you're gonna screw your multiple and yeah, sure as hell screw that multiple. No doubt about it. I'm like, we have trucks and drivers and 14 cities and you kn…”

“Like we went from 50 to 10,000 customers in like two years.”

“Now the threshold is you have to be an epic salt, particularly in small business. You can't walk into small business and be like, I'm going to save you three percent on your business. I don't care. I don't have time. Wait, what the hell are you doing? Right? I…”

“I have a rule that I have to have coffee and a coffee shop every day. And I've got to talk to a customer every day, even now.”

“We have it at every company. We give an advisor shares out for every company we've ever been for those first customers to be engaged.”