Henry: Generative AI completes unserved work rather than just replacing jobs
Alyssa Henry · No Priors Ep. 44 | With Former Square CEO Alyssa Henry · Dec 14, 2023 · at 14:34
Former Square CEO Alyssa Henry argues that generative AI's impact is largely about enabling small business tasks that were previously neglected due to resource constraints.
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“And it's not just as people like to talk about, oh, well, I was going to take away jobs. It's like, Yeah, well, maybe, but like, but a lot of it is actually work that's not getting done that could be, that someone could get done, right? You know, it's like sending that marketing campaign, or it's actually, you know, Putting together, you know, a real logo or it's, you know, writing better copy that actually is compelling and descriptive and things that just were never going to get done otherwise. And now they're getting done.”
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