Opinion
Slootman: Customer success departments are the 'biggest bullshit' in Silicon Valley
“Yeah, we, I did kill customer success at every company I've been in. I think it's the biggest bullshit thing that goes on in Silicon Valley.”
Opinion
Slootman: Graduates should avoid management consulting for real economy operating roles
“Don't go working for some consulting firm, you know, out of school, right? Try to get a real job in the real economy, building real products, selling real products. He says, you really need to feel what it's like, you know, to sort of be in the drive train of …”
Insight
Slootman: High-intensity cultures naturally filter out employees lacking the company's DNA
“Culture shorts and sifts. You attract the right ones and you start losing the wrong ones. So it's actually quite perfect. If people are leaving, they're just not your DNA. They're not your blood type.”
Insight
Slootman: Organizations decelerate to a glacial pace unless leaders drive intensity
“This is what naturally happens to human beings. It's just, it's innate. We slow down to a glacial pace unless there are People who are going to drive tempo and pace and intensity and urgency. That's what leaders need to do because people naturally slow down.”
Insight
Slootman: The CEO role is insanely confrontational, countering natural human instincts
“CEO jobs are insanely confrontational, which is not human nature. We don't like it. We aren't naturally confrontational. We avoid it.”
Opinion
Slootman: Large language models alone cannot answer proprietary enterprise data questions
“When you're in the enterprise, you're dealing with structured proprietary data and, you know, they're not planning trips to Yellowstone. They're gonna, you know, they're gonna ask really hard questions... Believe me, you're not going to get the answer to that …”
Prediction Not checkable as stated
Slootman: Natural language interfaces will severely disrupt traditional BI
“Anybody semi-literate will be able to get, you know, way more value than they ever imagined from the data. And it will change, you know, how products Get used. I mean, BI will not be the same. I think I see that as severely affected by this evolution”
Insight
Slootman: Data lakes are 'landfills'; AI requires highly organized, sanctioned data
“In a world of AI, if you don't have highly organized, optimized, sanctioned, and trusted data, what do you want, you know, your models to do? Just kind of train on, on, on a data lake. I call it a landfill. You know, I mean, you have no idea what the hell is i…”
Disclosure
Slootman: Snowflake avoids mass layoffs by continuously pruning underperforming staff
“We don't do layoffs because we don't wait until there is a, you know, huge headwind. We're always pruning the tree, so to speak, right? So we don't have to do it as some massive event that is super unsettling.”
Insight
Slootman: There is no universally good culture, only what enables the mission
“Culture is not a general thing. There's no such thing as general goodness. I mean, a culture needs to really enable your mission, right? And whatever, whatever enables your mission effectively is, is a good culture. There's no universal culture. That's good.”
Opinion
Slootman: Data warehousing is no longer a market, just a workload
“I have an allergic reaction every time I hear data warehousing, because To me, it's just a type of workload now. It's no longer a market.”
Opinion
Slootman: A data cloud cannot exist on a single public cloud platform
“We don't think, you know, you can have a data cloud in a single public, on a single public cloud platform. By definition, you can't, right?”
Insight
Slootman: Applications must run inside data platforms to prevent governance breaches
“Historically a database was just, you know, a platform that was self-contained and it had standard interfaces like ODBC and JDBC that you, that the application used to access the data. Now it's like, well, wait a second, you know, we don't want to operate that…”
Prediction Not checkable as stated
Slootman: Natural language interfaces will massively expand enterprise data demand
“Going to natural language is like, it's like the last mile here. And that is, is an enormous thing. I mean, the effect on demand will be just enormous because every mortal, if you're semi literate, maybe not even literate, you can just talk, you know, you can …”
Prediction Not checkable as stated
Slootman: Domain models on proprietary data will deliver instant analytical insights
“The systems will be able to start giving you insight into those kinds of questions... Imagine in medical, we have diagnostic models, you know, and we have all these different, you know, levels of intelligence that we can build. That as long as they have the da…”
Prediction Not checkable as stated
Slootman: Traditional BI and dashboard tools will survive conversational AI
“I think that there still will be a future for BI companies, business intelligence, sort of, Tableau's, Looker's World. And, you know, dashboarding is done for a number of reasons. Sometimes it's just, you know, basically providing data in the consumable format…”
Opinion
Slootman: Supply chain management is stuck in 30-year-old spreadsheets
“Supply chain management is an email spreadsheet business. I mean, they're still living in, in, in the world of Microsoft, 30 years ago.”
Opinion
Slootman: Traditional SaaS subscription contracts are inequitable to enterprise customers
“You know, when I was at ServiceNow, you know, I always felt that it was not an equitable relationship that we have with our customers. Cause oftentimes, you know, they would sign up with us for many millions of dollars and It took them nine months to even get …”
Insight
Slootman: Investors dislike consumption pricing in downturns despite benefits to customers
“If you're in a SaaS subscription model, they got to wait for their next drill before they can start cutting off a limp here. Whereas with us, you can do it in near real time. Investors don't like it. I understand because they love it on the way up. They just h…”
Insight
Slootman: High performers welcome increased intensity, energy, and high standards
“Don't be afraid, you know, that people will react poorly to it. They won't. The good people will actually love it. And especially if you're in the leadership role and who isn't, you know, this is really what people want. They want to inject energy and focus an…”
Assertion Supported
Slootman: Snowflake founders turned Oracle into an enterprise platform via parallel SQL
“Our founders were two French guys, long time, you know, Oracle CTOs, technologists architects. They were really responsible for making Oracle from the departmental level. You probably can't remember that far back, but Oracle at one point in time was a departme…”
Disclosure
Slootman: 90% of customer talks focus on use cases, not architecture
“Nine out of 10 conversations I have with customers are not technology and architecture and all that and migrations. It's about industry use cases.”
Assertion Supported
Slootman: Data Domain had zero revenue and 15 employees when he joined
“That was, they had no revenue, no customers, nothing. There were 15 people there.”
Disclosure
Slootman: Snowflake spent two years making Python secure for enterprise data
“We spent two years, you know, making Making Python non-porous. And it was an enormous effort to do that.”