Q And your engineers are just viewing your employees as their customers in some sense then. Is that correct?
A That's right. Our, our team views our employees and our team members in the field as the customer and that feedback loop internally. That's the, the other point is we have a much tighter feedback loop. So, you know, the, the old skunk works thing of you want the engineers and the factory to be co-located so you can have more innovation. That's what we have at Long Lake. So our team members and our engineers are together in the field all the time. I think there's our engineering team. They're probably in 20 different states right now, sitting with team members across our architecture business, across our HOA business, across our HR services, or You know, specialty tax business. And so they're sort of, um, and there's a deep amount of change management that's involved. So this is a lot of, you know, sitting with the team members, understanding their pain points. And so there's a real like solutions orientation of how do we take the pain point? We, and then we build a tool within Nexus to solve it. And that feedback loop is really important. So you get to better outcomes this way.
AI assessment note: “That's right. Our, our team views our employees and our team members in the field”