Assertion certainty 4/5 debate potential 3/5

Nexus VP claims Postman's customer acquisition cost is zero

Jishnu Bhattacharjee · Jishnu Bhattacharjee, Managing Director, Nexus VP on the success recipe of Druva and Postman · Oct 26, 2020 · at 30:47

Jishnu Bhattacharjee discusses the bottom-up, product-led growth model powering Postman.

0:00 / 0:03exact quote · 3.7s
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“Like, I mean, our CAC is zero customer acquisition cost is zero.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

More from Jishnu Bhattacharjee

Opinion
Bhattacharjee claims Postman brought consumer-grade network effects to enterprise software
“See, I think this is the first time probably any company in the world I know of has brought in this concept of network effects into enterprise software.”
Jishnu Bhattacharjee Oct 26, 2020 ▶ 44:10 Jishnu Bhattacharjee, Managing Director, Nexus VP on the success recipe of Druva and Postman
Insight
For startups like Postman, ARR is a lagging indicator
“I definitely think that for most of the companies like Postman for us, ARR is a lagging indicator. Like we, among all the metrics that drives the company, I will definitely say that in, in most cases, it's not the ARR, which is the main goal.”
Jishnu Bhattacharjee Oct 26, 2020 ▶ 54:37 Jishnu Bhattacharjee, Managing Director, Nexus VP on the success recipe of Druva and Postman
Prediction Held up
Several Indian tech startups will IPO by late 2022
“I think, you know, you will see several companies, several IPOs for companies being built out of India in the coming, you know, let's say, 12 to 24 months.”
Jishnu Bhattacharjee Oct 26, 2020 ▶ 17:32 Jishnu Bhattacharjee, Managing Director, Nexus VP on the success recipe of Druva and Postman
Assertion Not checkable as stated
Postman grows 3x profitably and generates cash without growth spend
“And of course, like, you know, I mean, the company is growing without spending any money. I mean, you know, I don't know very many companies which grows like, you know, three X profitably. You know, without, without like kind of, you know, generating cash rath…”
Jishnu Bhattacharjee Oct 26, 2020 ▶ 44:20 Jishnu Bhattacharjee, Managing Director, Nexus VP on the success recipe of Druva and Postman
Insight
Two to three co-founders is the optimal startup founding team size
“I find that, you know, two to three people team are probably the best beyond that it become like one is maybe, maybe too few and beyond three sometimes becomes a challenge.”
Jishnu Bhattacharjee Oct 26, 2020 ▶ 1:06:34 Jishnu Bhattacharjee, Managing Director, Nexus VP on the success recipe of Druva and Postman
Disclosure
Nexus VP decided early to avoid investing in IT services companies
“So that's why one thing we decided is that we are not going to invest in any IT services company, which was a very different kind of step and decision compared to any other fund in India at the time, any other fund.”
Jishnu Bhattacharjee Oct 26, 2020 ▶ 13:19 Jishnu Bhattacharjee, Managing Director, Nexus VP on the success recipe of Druva and Postman
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