Apr 23, 2012 · 1h 12m · mixergy

#715 HearAndPlay.com: Turning $70 Into A Multimillion Dollar Instruction Web Site – with Jermaine Griggs

Jermaine Griggs · 45m spoken Andrew Warner · 20m spoken
0:00 / 0:00

gold bands on the timeline = statements, start to end. Hover to read, click to jump. CC turns on captions

In this Mixergy interview, entrepreneur Jermaine Griggs shares how he transformed a seventy-dollar investment into HearAndPlay.com, an eight-figure digital music education platform, by mastering direct-response copywriting, early web marketing, and automated recurring subscription models.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Andrew holds 31.2% of the talking time here. How this is scored →

Andrew as informed peer 3.1 Guest teaching 4.1 Guest disagreement 0.4 Andrew pushing back 1.2
05100:0015:0030:0045:001:00:002:53–5:54 · Andrew as informed peer 2/10 From Inner-City Long Beach to Multimillion-Dollar Success Andrew sets up the narrative arc by prompting Jermaine to share his early childhood struggles in Long Beach and the milestone of hitting seven figures at age 22. The dynamic is purely collaborative and biographical.5:56–8:05 · Andrew as informed peer 3/10 HearAndPlay.com Revenue Metrics and Continuity Business Models Andrew inquires about exact business metrics and recurring subscription structure. Jermaine outlines his annual revenue ($3M-$3.5M) and explains his CD and digital continuity programs.8:06–11:58 · Andrew as informed peer 3/10 Early Hustles, Childhood Discipline, and Passion for Sales Andrew probes why Jermaine gravitated toward sales and hustle as a kid over other creative outlets. Jermaine explains his early experiences selling greeting cards and Avon.11:59–15:45 · Andrew as informed peer 3/10 Sales Philosophy, Naive Experiments, and Outsider Mindset Jermaine outlines his philosophy that sales only start once a prospect says 'no' and discusses feeling like an outsider between church, the inner city, and suburban magnet schools. Andrew expresses deep camaraderie with this mindset.15:50–20:35 · Andrew as informed peer 2/10 Meeting His Partner, Shared Ambition, and Initial Music Lessons Jermaine describes meeting his future wife and how she supported his early entrepreneurial pamphlet-copying ventures. Andrew strongly validates the ambition-driven lifestyle over high school party culture.20:35–30:10 · Andrew as informed peer 4/10 Self-Taught Marketing Education and Subconscious Repetition Jermaine discusses studying Corey Rudl and Napoleon Hill, including looping audio affirmations to program his mindset. Andrew relates with his own running and audio loop routines.30:15–40:06 · Andrew as informed peer 3/10 Launching HearAndPlay.com and the Breakthrough Sales Day Andrew asks why Jermaine wasn't too embarrassed by an ugly early website to launch. Jermaine details transitioning from a minimal product page to a 22-page direct-response sales letter that triggered his first $1,100 day.40:09–46:01 · Andrew as informed peer 4/10 Guerilla Traffic Generation and Expanding Paid Acquisition Andrew asks how early traffic was acquired and tests technical assumptions about email harvesting. Jermaine clarifies his forum participation, signature lines, Yahoo group building, and subsequent transition into Overture PPC and affiliate marketing.46:02–55:31 · Andrew as informed peer 3/10 Scaling to Six Figures, Market Downturn, and Continuity Pivot Jermaine recounts scaling through sequential revenue milestones before hitting a severe sales drop during the 2008 downturn, which forced him to launch a continuity training center within 30 days.55:33–1:03:28 · Andrew as informed peer 4/10 Marketing Automation with Infusionsoft and Market Selection Framework Andrew pushes Jermaine to explain how he justifies ongoing recurring subscription fees when one-off courses exist. Jermaine delivers a masterclass on his 4 Ps framework (Passion, Positivity, Progression, Patience) and why music instruction fits lifelong progression.2:53–5:54 · Guest teaching 2/10 From Inner-City Long Beach to Multimillion-Dollar Success Andrew sets up the narrative arc by prompting Jermaine to share his early childhood struggles in Long Beach and the milestone of hitting seven figures at age 22. The dynamic is purely collaborative and biographical.5:56–8:05 · Guest teaching 4/10 HearAndPlay.com Revenue Metrics and Continuity Business Models Andrew inquires about exact business metrics and recurring subscription structure. Jermaine outlines his annual revenue ($3M-$3.5M) and explains his CD and digital continuity programs.8:06–11:58 · Guest teaching 3/10 Early Hustles, Childhood Discipline, and Passion for Sales Andrew probes why Jermaine gravitated toward sales and hustle as a kid over other creative outlets. Jermaine explains his early experiences selling greeting cards and Avon.11:59–15:45 · Guest teaching 4/10 Sales Philosophy, Naive Experiments, and Outsider Mindset Jermaine outlines his philosophy that sales only start once a prospect says 'no' and discusses feeling like an outsider between church, the inner city, and suburban magnet schools. Andrew expresses deep camaraderie with this mindset.15:50–20:35 · Guest teaching 3/10 Meeting His Partner, Shared Ambition, and Initial Music Lessons Jermaine describes meeting his future wife and how she supported his early entrepreneurial pamphlet-copying ventures. Andrew strongly validates the ambition-driven lifestyle over high school party culture.20:35–30:10 · Guest teaching 4/10 Self-Taught Marketing Education and Subconscious Repetition Jermaine discusses studying Corey Rudl and Napoleon Hill, including looping audio affirmations to program his mindset. Andrew relates with his own running and audio loop routines.30:15–40:06 · Guest teaching 5/10 Launching HearAndPlay.com and the Breakthrough Sales Day Andrew asks why Jermaine wasn't too embarrassed by an ugly early website to launch. Jermaine details transitioning from a minimal product page to a 22-page direct-response sales letter that triggered his first $1,100 day.40:09–46:01 · Guest teaching 5/10 Guerilla Traffic Generation and Expanding Paid Acquisition Andrew asks how early traffic was acquired and tests technical assumptions about email harvesting. Jermaine clarifies his forum participation, signature lines, Yahoo group building, and subsequent transition into Overture PPC and affiliate marketing.46:02–55:31 · Guest teaching 5/10 Scaling to Six Figures, Market Downturn, and Continuity Pivot Jermaine recounts scaling through sequential revenue milestones before hitting a severe sales drop during the 2008 downturn, which forced him to launch a continuity training center within 30 days.55:33–1:03:28 · Guest teaching 6/10 Marketing Automation with Infusionsoft and Market Selection Framework Andrew pushes Jermaine to explain how he justifies ongoing recurring subscription fees when one-off courses exist. Jermaine delivers a masterclass on his 4 Ps framework (Passion, Positivity, Progression, Patience) and why music instruction fits lifelong progression.2:53–5:54 · Guest disagreement 0/10 From Inner-City Long Beach to Multimillion-Dollar Success Andrew sets up the narrative arc by prompting Jermaine to share his early childhood struggles in Long Beach and the milestone of hitting seven figures at age 22. The dynamic is purely collaborative and biographical.5:56–8:05 · Guest disagreement 0/10 HearAndPlay.com Revenue Metrics and Continuity Business Models Andrew inquires about exact business metrics and recurring subscription structure. Jermaine outlines his annual revenue ($3M-$3.5M) and explains his CD and digital continuity programs.8:06–11:58 · Guest disagreement 0/10 Early Hustles, Childhood Discipline, and Passion for Sales Andrew probes why Jermaine gravitated toward sales and hustle as a kid over other creative outlets. Jermaine explains his early experiences selling greeting cards and Avon.11:59–15:45 · Guest disagreement 1/10 Sales Philosophy, Naive Experiments, and Outsider Mindset Jermaine outlines his philosophy that sales only start once a prospect says 'no' and discusses feeling like an outsider between church, the inner city, and suburban magnet schools. Andrew expresses deep camaraderie with this mindset.15:50–20:35 · Guest disagreement 0/10 Meeting His Partner, Shared Ambition, and Initial Music Lessons Jermaine describes meeting his future wife and how she supported his early entrepreneurial pamphlet-copying ventures. Andrew strongly validates the ambition-driven lifestyle over high school party culture.20:35–30:10 · Guest disagreement 0/10 Self-Taught Marketing Education and Subconscious Repetition Jermaine discusses studying Corey Rudl and Napoleon Hill, including looping audio affirmations to program his mindset. Andrew relates with his own running and audio loop routines.30:15–40:06 · Guest disagreement 1/10 Launching HearAndPlay.com and the Breakthrough Sales Day Andrew asks why Jermaine wasn't too embarrassed by an ugly early website to launch. Jermaine details transitioning from a minimal product page to a 22-page direct-response sales letter that triggered his first $1,100 day.40:09–46:01 · Guest disagreement 1/10 Guerilla Traffic Generation and Expanding Paid Acquisition Andrew asks how early traffic was acquired and tests technical assumptions about email harvesting. Jermaine clarifies his forum participation, signature lines, Yahoo group building, and subsequent transition into Overture PPC and affiliate marketing.46:02–55:31 · Guest disagreement 0/10 Scaling to Six Figures, Market Downturn, and Continuity Pivot Jermaine recounts scaling through sequential revenue milestones before hitting a severe sales drop during the 2008 downturn, which forced him to launch a continuity training center within 30 days.55:33–1:03:28 · Guest disagreement 1/10 Marketing Automation with Infusionsoft and Market Selection Framework Andrew pushes Jermaine to explain how he justifies ongoing recurring subscription fees when one-off courses exist. Jermaine delivers a masterclass on his 4 Ps framework (Passion, Positivity, Progression, Patience) and why music instruction fits lifelong progression.2:53–5:54 · Andrew pushing back 0/10 From Inner-City Long Beach to Multimillion-Dollar Success Andrew sets up the narrative arc by prompting Jermaine to share his early childhood struggles in Long Beach and the milestone of hitting seven figures at age 22. The dynamic is purely collaborative and biographical.5:56–8:05 · Andrew pushing back 1/10 HearAndPlay.com Revenue Metrics and Continuity Business Models Andrew inquires about exact business metrics and recurring subscription structure. Jermaine outlines his annual revenue ($3M-$3.5M) and explains his CD and digital continuity programs.8:06–11:58 · Andrew pushing back 1/10 Early Hustles, Childhood Discipline, and Passion for Sales Andrew probes why Jermaine gravitated toward sales and hustle as a kid over other creative outlets. Jermaine explains his early experiences selling greeting cards and Avon.11:59–15:45 · Andrew pushing back 1/10 Sales Philosophy, Naive Experiments, and Outsider Mindset Jermaine outlines his philosophy that sales only start once a prospect says 'no' and discusses feeling like an outsider between church, the inner city, and suburban magnet schools. Andrew expresses deep camaraderie with this mindset.15:50–20:35 · Andrew pushing back 0/10 Meeting His Partner, Shared Ambition, and Initial Music Lessons Jermaine describes meeting his future wife and how she supported his early entrepreneurial pamphlet-copying ventures. Andrew strongly validates the ambition-driven lifestyle over high school party culture.20:35–30:10 · Andrew pushing back 1/10 Self-Taught Marketing Education and Subconscious Repetition Jermaine discusses studying Corey Rudl and Napoleon Hill, including looping audio affirmations to program his mindset. Andrew relates with his own running and audio loop routines.30:15–40:06 · Andrew pushing back 2/10 Launching HearAndPlay.com and the Breakthrough Sales Day Andrew asks why Jermaine wasn't too embarrassed by an ugly early website to launch. Jermaine details transitioning from a minimal product page to a 22-page direct-response sales letter that triggered his first $1,100 day.40:09–46:01 · Andrew pushing back 2/10 Guerilla Traffic Generation and Expanding Paid Acquisition Andrew asks how early traffic was acquired and tests technical assumptions about email harvesting. Jermaine clarifies his forum participation, signature lines, Yahoo group building, and subsequent transition into Overture PPC and affiliate marketing.46:02–55:31 · Andrew pushing back 1/10 Scaling to Six Figures, Market Downturn, and Continuity Pivot Jermaine recounts scaling through sequential revenue milestones before hitting a severe sales drop during the 2008 downturn, which forced him to launch a continuity training center within 30 days.55:33–1:03:28 · Andrew pushing back 3/10 Marketing Automation with Infusionsoft and Market Selection Framework Andrew pushes Jermaine to explain how he justifies ongoing recurring subscription fees when one-off courses exist. Jermaine delivers a masterclass on his 4 Ps framework (Passion, Positivity, Progression, Patience) and why music instruction fits lifelong progression.

speaking balance: gold is Andrew, purple is the guest (3 minute bins)

0:00 · Andrew 98.8% · guest 1.2%0:00 · Andrew 98.8% · guest 1.2%3:00 · Andrew 19.9% · guest 80.1%3:00 · Andrew 19.9% · guest 80.1%6:00 · Andrew 31% · guest 69%6:00 · Andrew 31% · guest 69%9:00 · Andrew 25.7% · guest 74.3%9:00 · Andrew 25.7% · guest 74.3%12:00 · Andrew 19.4% · guest 80.6%12:00 · Andrew 19.4% · guest 80.6%15:00 · Andrew 12.7% · guest 87.3%15:00 · Andrew 12.7% · guest 87.3%18:00 · Andrew 48.6% · guest 51.4%18:00 · Andrew 48.6% · guest 51.4%21:00 · Andrew 21.1% · guest 78.9%21:00 · Andrew 21.1% · guest 78.9%24:00 · Andrew 37.6% · guest 62.4%24:00 · Andrew 37.6% · guest 62.4%27:00 · Andrew 58.6% · guest 41.4%27:00 · Andrew 58.6% · guest 41.4%30:00 · Andrew 18.6% · guest 81.4%30:00 · Andrew 18.6% · guest 81.4%33:00 · Andrew 17% · guest 83%33:00 · Andrew 17% · guest 83%36:00 · Andrew 15.7% · guest 84.3%36:00 · Andrew 15.7% · guest 84.3%39:00 · Andrew 1.9% · guest 98.1%39:00 · Andrew 1.9% · guest 98.1%42:00 · Andrew 18.4% · guest 81.6%42:00 · Andrew 18.4% · guest 81.6%45:00 · Andrew 9.4% · guest 90.6%45:00 · Andrew 9.4% · guest 90.6%48:00 · Andrew 7.7% · guest 92.3%48:00 · Andrew 7.7% · guest 92.3%51:00 · Andrew 23.8% · guest 76.2%51:00 · Andrew 23.8% · guest 76.2%54:00 · Andrew 12% · guest 88%54:00 · Andrew 12% · guest 88%57:00 · Andrew 27.3% · guest 72.7%57:00 · Andrew 27.3% · guest 72.7%1:00:00 · Andrew 18.9% · guest 81.1%1:00:00 · Andrew 18.9% · guest 81.1%1:03:00 · Andrew 83.7% · guest 16.3%1:03:00 · Andrew 83.7% · guest 16.3%1:06:00 · Andrew 69.3% · guest 30.7%1:06:00 · Andrew 69.3% · guest 30.7%1:09:00 · Andrew 54.7% · guest 45.3%1:09:00 · Andrew 54.7% · guest 45.3%1:12:00 · Andrew 0% · guest 0%1:12:00 · Andrew 0% · guest 0%
Sharpest disagreement ▶ 48:55 Dismissing critics of long-form sales pages

Jermaine rejects conventional design feedback advising him against long copy by bluntly stating critics wouldn't question his methods if they saw his bank account.

Hardest push from Andrew ▶ 1:00:59 Challenging the ethics and logic of recurring continuity

Andrew directly challenges Jermaine on why customers should pay month after month when standalone courses already teach how to play.

Biggest teaching moment ▶ 1:01:15 Explaining the 4 Ps market framework

Jermaine educates Andrew on selecting markets based on Passion, Positivity, Progression, and Patience, explaining how ongoing skill-building justifies continuous subscriptions.

Andrew holds their own ▶ 1:06:40 Andrew demonstrates real-time copywriting and direct-response anchoring

Andrew riffs on direct-response sales techniques, calling out pricing anchoring and risk reversals, prompting Jermaine to recognize Joe Sugarman and Robert Cialdini principles in action.

the scores for every segment, with the reasoning behind each
ChapterTopicAndrew as informed peerGuest teachingGuest disagreementAndrew pushing backWhy
From Inner-City Long Beach to Multimillion-Dollar Success 2200 Andrew sets up the narrative arc by prompting Jermaine to share his early childhood struggles in Long Beach and the milestone of hitting seven figures at age 22. The dynamic is purely collaborative and biographical.
HearAndPlay.com Revenue Metrics and Continuity Business Models 3401 Andrew inquires about exact business metrics and recurring subscription structure. Jermaine outlines his annual revenue ($3M-$3.5M) and explains his CD and digital continuity programs.
Early Hustles, Childhood Discipline, and Passion for Sales 3301 Andrew probes why Jermaine gravitated toward sales and hustle as a kid over other creative outlets. Jermaine explains his early experiences selling greeting cards and Avon.
Sales Philosophy, Naive Experiments, and Outsider Mindset 3411 Jermaine outlines his philosophy that sales only start once a prospect says 'no' and discusses feeling like an outsider between church, the inner city, and suburban magnet schools. Andrew expresses deep camaraderie with this mindset.
Meeting His Partner, Shared Ambition, and Initial Music Lessons 2300 Jermaine describes meeting his future wife and how she supported his early entrepreneurial pamphlet-copying ventures. Andrew strongly validates the ambition-driven lifestyle over high school party culture.
Self-Taught Marketing Education and Subconscious Repetition 4401 Jermaine discusses studying Corey Rudl and Napoleon Hill, including looping audio affirmations to program his mindset. Andrew relates with his own running and audio loop routines.
Launching HearAndPlay.com and the Breakthrough Sales Day 3512 Andrew asks why Jermaine wasn't too embarrassed by an ugly early website to launch. Jermaine details transitioning from a minimal product page to a 22-page direct-response sales letter that triggered his first $1,100 day.
Guerilla Traffic Generation and Expanding Paid Acquisition 4512 Andrew asks how early traffic was acquired and tests technical assumptions about email harvesting. Jermaine clarifies his forum participation, signature lines, Yahoo group building, and subsequent transition into Overture PPC and affiliate marketing.
Scaling to Six Figures, Market Downturn, and Continuity Pivot 3501 Jermaine recounts scaling through sequential revenue milestones before hitting a severe sales drop during the 2008 downturn, which forced him to launch a continuity training center within 30 days.
Marketing Automation with Infusionsoft and Market Selection Framework 4613 Andrew pushes Jermaine to explain how he justifies ongoing recurring subscription fees when one-off courses exist. Jermaine delivers a masterclass on his 4 Ps framework (Passion, Positivity, Progression, Patience) and why music instruction fits lifelong progression.

Statements from this episode (11)

Assertion Not checkable as stated
Griggs grew HearAndPlay to $1M revenue by age 22 starting with $70
“That was the year that we hit seven figures, and you know, incredible, having started with 70 dollars, and having taken no capital, or not even knowing that those avenues existed.”
Jermaine Griggs Apr 23, 2012 ▶ 5:21
Disclosure
Griggs: HearAndPlay generates $3M–$3.5M annually with 10,000 paying subscribers
“So, since inception, we've well hit the eight-figure mark per year. That looks like about 303 and a half million dollars this year will do. We get about 15,000 subscribers a month, and our total list is about 300,000 musicians that play by ear, and out of that…”
Jermaine Griggs Apr 23, 2012 ▶ 6:58
Opinion
Griggs argues that Web 2.0 businesses are reluctant to sell directly
“A lot of two point, though, there's this, I don't know, this reservation about just selling.”
Jermaine Griggs Apr 23, 2012 ▶ 11:18
Assertion Not checkable as stated
Early piano pamphlets became HearAndPlay's flagship product two years later
“Those books would then go on to be The basis of my primary product of Hear and Play just two years later.”
Jermaine Griggs Apr 23, 2012 ▶ 21:45
Assertion Not checkable as stated
HearAndPlay generated $1,100 on its 2002 launch day via a Yahoo group
“That day we would do 1100 dollars in sales. On that day, I skipped every class I had that day in psychology. I called my girlfriend, Sarah, at the time, who's my wife now, and I said, baby, we gotta go do these books, because, you know, 1100 dollars are coming…”
Jermaine Griggs Apr 23, 2012 ▶ 38:46
Disclosure
Griggs paid $70 monthly for a Yahoo Directory listing for ten years
“I'm still paying for that same listing. I think they get me for 70 bucks a month. I mean, I'm working. I mean, 10 years of that, you know, from day one, and every time my card expires, I go in, and I think it's just a ritual for me now”
Jermaine Griggs Apr 23, 2012 ▶ 41:15
Assertion Not checkable as stated
HearAndPlay generated $8,000 in its first month from a 700-person list
“They come to my site and it took me two years to get 700 people. And for many people listening, 700 people, you know, it doesn't sound like a lot, but when I think about it was that same 700 people. That gave me that 1100 dollars in that one day, and I, I'm no…”
Jermaine Griggs Apr 23, 2012 ▶ 43:09
Assertion Not checkable as stated
HearAndPlay nearly reached $200,000 in revenue during its first year in 2002
“I remember 2002, we'd go on to almost hit 200 grand that year, like, starting in March, right?”
Jermaine Griggs Apr 23, 2012 ▶ 48:54
Assertion Not checkable as stated
HearAndPlay doubled its revenue year-over-year for five years starting in 2002
“You know, my glory days, I call them, from about 2002 to 2006, seven was up, up, up, like. We, like, doubled year over year”
Jermaine Griggs Apr 23, 2012 ▶ 52:05
Disclosure
Recurring monthly subscriptions eventually became HearAndPlay's primary revenue engine
“That, that model is split. Now it's all the monthly stuff that's our main thing, and the product sales are like our icing on the cake.”
Jermaine Griggs Apr 23, 2012 ▶ 55:24
Assertion Not checkable as stated
Griggs automates HearAndPlay to operate with fewer than three employees
“And to automate it and have under three employees, there's definitely a science to that, and I would love to you know.”
Jermaine Griggs Apr 23, 2012 ▶ 1:10:40
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