Intercom
3 statements across 3 episodes · 2 bullish · 0 bearish · 3 people on the record · first statement May 26, 2017 by Mikael Yang · said 16 times in 5 episodes since 2017 · across every show →
Mentions by year
brought up most by Ricardo Vice Santos (7), Andrew Warner (5), Josh Mohrer (3), Mikael Yang (1)
tap a year for its mentions
2026 6 mentions in 1 episode
2025 9 mentions in 3 episodes 3 per episode
2017 1 mention in 1 episode
Everything said about Intercom, oldest first
May 26, 2017
Dec 29, 2025 positive
Santos: Intercom's Fin works well only with extensive tailoring and customization
“Now it's not amazing. But you know, but it's good and but it requires a lot of customization, right? And I would say that I would still recommend it. But I think the value, you know, if you go out and try Finn, I think what you're going to be very disappointed…”
Feb 3, 2026 positive
Mohrer: Claude Code generates Wave AI help documentation directly from source code
“I also use intercom for my dot for my, like knowledge base, like the articles about all the features. And my, you know, I used to write them and really slave over them and make them better and use AI to help make them better. But now it's like, hey, cloud code…”