why aren't all 27 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Disclosure
Scaringe: Rivian to deploy 50,000 R2 robotaxis on Uber starting in 2028
“We'll be deploying 50,000 robo-taxi versions of R-II. We start that in twenty-twenty-eight with, like, paid, you know, regular rides, but leading into that, we'll have vehicles on the platform with safety drivers, with people in the front seat”
Opinion
Khosrowshahi: Uber's early scale fostered a confrontational, rule-breaking culture
“The radical scale success of Uber that was unprecedented at the time, I think led to a culture that was highly confident, A culture that was confrontational, a culture that to some extent celebrated breaking the rules, all of which made possible what Uber buil…”
Insight
Khosrowshahi: Turnarounds demand painful personnel changes to establish seriousness
“The minute when you actually make painful changes is when the organization in a turnaround knows you're dead serious.”
Insight
Khosrowshahi: Uber had to fix internal culture, not its PR strategy
“Listen, we don't have a PR problem. We've got an us problem. Like, first we have to fix ourselves, how we act, who we promote, etc. Then the PR can follow, because ultimately, especially in this world, the substance always comes out. You can't pretend anymore.”
Insight
Dara Khosrowshahi: Crowdsourcing culture yields average, indistinct opinions
“Because, you know, if you crowdsource, if you get the average of 20,000 people what their opinions are, you kind of get to the average opinion.”
Insight
Cessario: Negative initial reactions often indicate true innovation
“When you kind of know you're on to something, when people sort of have a really emotional, even if negative reaction to it at first, you know that you're probably in good territory. The stuff when you come up with something and people you talk to say, oh yeah,…”
Opinion
Hoffman: Travis Kalanick repeatedly failed to unify Uber's executive team
“Travis had failed over and over to unify his executive team. Executive meetings were canceled at the last minute. Backbiting and infighting were the rule, not the exception.”
Disclosure
Khosrowshahi: Uber pulled out of Barcelona because regulations protected taxicabs over consumers
“We pulled out of Barcelona just because we fundamentally disagree with something that the city government did. It was designed to protect taxicabs versus consumers, and when that happens, we won't do business there”
Insight
Khosrowshahi: Crowdsourcing company culture yields average, non-distinct opinions
“Because, you know, if you crowdsource, if you get the average of 20,000 people what their opinions are, you kind of get to the average opinion. You're not getting, you know, the really juicy stuff what makes you different.”
Insight
Hoffman: Most tech disruptors avoid partnering with the industries they disrupt
“Daniel is a disruptor, but most disruptors don't actually work with the industries they're disrupting. Most of these disruptors just reinvent, push things aside, and create their own closed loop. Uber Doesn't work with taxi companies. Airbnb doesn't work with …”
Insight
Kagan: Entrepreneurs should secure base income before launching new ventures
“What I've noticed is that if you're like, oh, my God, I've got to sell 10,000 dollars and I've got to be the best salesperson in three months and all this shit. That is very hard if you're not worried about how you're going to get food tonight. That is very to…”
Opinion
Khosrowshahi: TfL's requests to Uber were reasonable, but mishandled through lawyers
“When I sat down with TFL in London, what I discovered about the history there is that TFL was asking perfectly Just questions. There was nothing weird or unusual about their requests, but the conversation and the dialogue was happening through lawyers versus t…”
Opinion
Hoffman: Khosrowshahi faced tech's most extreme pirate-to-navy transition at Uber
“In accepting the role as Uber CEO, he's taken on the most extreme pirate to Navy transition I've ever seen.”
Opinion
Khosrowshahi: Uber's pugnacious culture caused trouble but drove its success
“I think to some extent the pugnacious nature of the company Got it into trouble, but also to some extent is responsible for the fact that it's a terrific company that I've got the pleasure of being able to run.”
Insight
Khosrowshahi: Turnaround crisis left Uber no time for organic culture
“In an ideal world, I could work at a company for two, three years, understand what the culture is, and not have culture be top-down. I want the culture of the company to be X because I said so, help the culture define itself, but we didn't have time for that.”
Insight
Khosrowshahi: Rising higher in executive rank reduces visibility into reality
“The singular rule of CEO life is that the higher up you move in a company, the less you really know what's going on.”
Disclosure
Khosrowshahi: Uber pivoted from a single service to an Amazon-like transport platform
“One of the strategic pivots that we have taken is to think about Uber not as a service, but as a transportation platform. Think of it as an Amazon transportation. You can take a bus. You'll be able to take a car. You'll be able to take a train. You will be abl…”
Assertion Supported
Uber employees created '180 Days of Change' to add driver tipping
“So actually, when I got here, a group of employees, and these are, you know, the Uber champions, they had actually gotten together to create a program called a 180 days of change. To fundamentally listen to our drivers and change the product based on the dialo…”
Opinion
Khosrowshahi: Uber's internal talent exceeded its negative public perception
“You know, I think one of the wonderful surprises for me coming in was that the public perception of the company was so different from the people that I found at the company when I joined. These are unbelievably smart people who can get another job at the drop …”
Disclosure
Khosrowshahi: Uber deliberately chose not to define 'the right thing'
“The simplest that I hear repeated over and over is we do the right thing, period. And we didn't want to define to employee what the right thing is. You know what the right thing is. Let's do that and period.”
Disclosure
Khosrowshahi: Uber replaced roughly 50% of its management team during turnaround
“We're at about fifty-fifty, so we're ok.”
Disclosure
Khosrowshahi: Uber turned over roughly 50% of management and stabilized
“We're at about fifty-fifty, so we're okay. And everyone's staying. No one else is going.”
Assertion Supported
Hoffman: Dara Khosrowshahi rebuilt Uber's cultural values by polling its employees
“And that's exactly, even as an extreme position as Uber, what Dara did, which was, you know, run a poll saying here, what are our virtues, what are our values, and then selected the next set of stuff.”
Assertion Supported
Khosrowshahi: Spotify's Daniel Ek recommended him for Uber CEO job
“I had a drink with actually Daniel Ek at Spotify, And Daniel asked me, have they called you about this thing? Because I recommended you for the job.”
Disclosure
Khosrowshahi meets with drivers as an operating rule in every city
“For me, one of the first things that I did, and now I do it as a rule whenever I go from city to city, is I meet with drivers.”
Assertion Supported
Khosrowshahi: Uber crowdsourced new cultural norms directly from employees
“So we crowdsourced, actually, from our employees. What do you think should represent the culture of Uber going forward? There were some themes that came to the surface. As a team, then, we got together, and we picked the themes that we thought were the most re…”
Assertion Supported
Hoffman: Pre-Dara Uber values ranged from 'be yourself' to 'super pumped'
“Before Dara, Uber's cultural guidelines ranged from the sober likes of, be yourself, to the full-on brotastic maxims like, super pumped, and always be hustling.”