Stein Greenberg: Only 1% of denied patients appeal health insurance claims
Sarah Stein Greenberg · How design drives successful companies (with Sarah Stein Greenberg) | Masters of Scale · Aug 21, 2025 · at 32:12
Sarah Stein Greenberg, Executive Director of the Stanford d.school, discusses insurance denial and appeal statistics while highlighting startup Paxos Appeals.
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“Something like 10 to 20% of claims are denied. And only one percent of those people appeal, but what her team has learned is that 40% of the people who do appeal are ultimately successful.”
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