James Daunt, CEO of Barnes & Noble and Waterstones, discusses reading demographics and pushes back on the idea that youth reading trends like BookTok are novel phenomena.
“We've also, at the core of our market, and this has been since I started bookselling, 36 years ago, has been these three young adults, so teenagers up into people through their early twenties. That's when people really engage with bookstores and with reading, and it's, That's where a lot of the bestsellers come. And we then read constantly that now it's all about book talk or it's all about romantic or it's all as though these are new things and they're not, it's just a constant cycle of this demographic reading books like stink.”
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More from James Daunt
Insight
Daunt: Centralized data kills bookstores despite working elsewhere in retail
“And then we use the data to inf to impose uniformity on the stores. And that really is the death knell for us. It works in almost every other branch of retail. It doesn't work in books.”
James DauntAug 21, 2026▶ 6:40The Barnes & Noble comeback, from the CEO who did it (James Daunt)
AssertionPartly supported
Daunt: Barnes & Noble has no marketing department and spends zero dollars
“Well, we have the great benefit of not having a marketing department, so we have zero marketing dollars to spend, so that makes it an easy thing. So that's never happening.
Jeff Berman: None whatsoever.
James Daunt: None whatsoever. I mean, literally zero.”
James DauntAug 21, 2026▶ 21:41The Barnes & Noble comeback, from the CEO who did it (James Daunt)
Disclosure
Daunt: Barnes & Noble actively filters AI-generated books from its catalog
“And definitely at the moment exclude and go to great effort to exclude both from our online catalog
Probably happens, we think, with the, with what's in our stores naturally because we're selecting and curating, but online we really need to put in lots of filt…”
James DauntAug 21, 2026▶ 29:49The Barnes & Noble comeback, from the CEO who did it (James Daunt)
PredictionNot checkable as stated
Daunt: AI will displace study guides but cannot write great literature
“Is AI gonna write, write the next great books?
I very, very much doubt it, but it will take categories of books out quite clearly.
Such as?
Home study guides, you know, you, that will, that's an easy thing.”
James DauntAug 21, 2026▶ 31:27The Barnes & Noble comeback, from the CEO who did it (James Daunt)
Opinion
Daunt: Physical bookstores offer a superior discovery experience to Amazon
“A book's, Bought in a bookstore, discovered in a bookstore is a better book. Same book, but it's a better book. And also it's just nice and enjoyable. These are places in which people will want to continue to come.”
James DauntAug 21, 2026▶ 8:43The Barnes & Noble comeback, from the CEO who did it (James Daunt)
AssertionNot checkable as stated
Daunt: 'Showrooming' for Amazon in physical bookstores is largely a myth
“There was this sort of obsession that people were coming into our stores and photographing books and then ordering them Amazon and, or coming in and choosing books and then downloading them on their Kindles. And it was, which just simply doesn't happen except …”
James DauntAug 21, 2026▶ 12:31The Barnes & Noble comeback, from the CEO who did it (James Daunt)
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