James Daunt
5 statements across 1 episodes · 3 bullish · 1 bearish · 1 people on the record · first statement Aug 21, 2026 by James Daunt · across every show →
On the record as a speaker too: James Daunt's record, appearances and statements → this page counts the times other people say the name.
Everything said about James Daunt, oldest first
Aug 21, 2026 bullish
Daunt: Young adults drove bookstore sales long before BookTok existed
“We've also, at the core of our market, and this has been since I started bookselling, 36 years ago, has been these three young adults, so teenagers up into people through their early twenties. That's when people really engage with bookstores and with reading, …”
Aug 21, 2026 positive
Daunt: Employees resist flattened hierarchies because collective responsibility is demanding
“It's a much nicer way to work and it's much more engaging and much more empowering and all of those good things, but it's so much more difficult that often people resist it, particularly when it's difficult. We'd rather have the hierarchy. Just tell me what to…”
Aug 21, 2026 negative
Aug 21, 2026 positive
Daunt: Eliminating blame enables frontline employees to acknowledge mistakes rapidly
“What I am good at is let's not look in the rear view mirror and let's quickly recognize anything that we're doing wrong quickly, quickly, and there to be no consequence to that and no reflection upon it. So I'm not one for saying, Why did we make that idiotic …”
Aug 21, 2026 neutral
Daunt: Barnes & Noble has no marketing department and spends zero dollars
“Well, we have the great benefit of not having a marketing department, so we have zero marketing dollars to spend, so that makes it an easy thing. So that's never happening.
Jeff Berman: None whatsoever.
James Daunt: None whatsoever. I mean, literally zero.”