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Steven Eidelman

Founder and CEO, Modern Animal · 1 appearance on the record.

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founderexecutiveinvestormodernanimal.com ↗

Steven Eidelman is the co-founder and CEO of Modern Animal, a membership-based veterinary care provider offering clinic visits and virtual care. He previously co-founded pet-wearable company Whistle Labs, which was acquired by Mars Petcare in 2016.

12statements → 4claims → 1claims resolved → 3.92/5average certainty → 2.08/5average debate potential → ≈4.0/5argument clarity, estimated →

1 supported 0 partly supported 0 contradicted 3 not checkable as stated how the 4 claims stand · each chip opens the sources

1 prediction · 3 assertions · 2 opinions · 4 insights · 2 disclosures · every statement was checked. The prediction and assertions are the 4 claims: statements the public record can support or contradict. 1 is resolved, and 3 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Steven argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Eidelman: General practice veterinarians manage 15 to 25 emotionally volatile appointments daily
“You've got a family who's excited about their first appointment with their new puppy, and then the next you've got, you know, a euthanasia appointment, and you're doing that 15, 20, 25 times a day.”
Steven Eidelman Apr 17, 2025 ▶ 9:26 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Steven Eidelman on measured tape to publish a rate. This says nothing about how they speak.

Everything Steven Eidelman said on Masters of Scale that made the record, most notable first. Filter by type, assessment or year in the ledger →

Opinion
Eidelman: Private equity veterinary roll-ups optimize economics but ignore clinic operations
“The private equity roll ups and that model that were, you know, happening in parallel elsewhere where you would have, you know, sort of shadow private equity firms buying up mom and pop clinics. The motto of one of the largest ones was join us, stay you, which…”
Steven Eidelman Apr 17, 2025 ▶ 17:41 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Assertion Not checkable as stated
Eidelman: PE capital makes buying practices unattainable for associate vets
“Now the cost of doing that because of so much private equity money that's come in is unattainable for a veterinarian to buy their boss's practice.”
Steven Eidelman Apr 17, 2025 ▶ 22:49 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Opinion
Eidelman: Veterinary care's cash-pay model attracted opportunistic, value-extracting capital
“People figured out veterinary care is a good business. It's a hundred percent cash pay, and you have this sort of emotionally driven spend with a, especially a demographic that's changing and wants, cares more and wants to spend more. So it attracted a lot of,…”
Steven Eidelman Apr 17, 2025 ▶ 16:36 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Insight
Eidelman: Software alone cannot transform human-centric veterinary care
“I think otherwise software alone is not going to change. What is an incredibly human experience”
Steven Eidelman Apr 17, 2025 ▶ 30:05 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Insight
Eidelman: Animal healthcare advances alongside all human medical innovations
“The way animal health works is that it benefits from all innovation and improvement to human health. And so greater medicine is becoming available.”
Steven Eidelman Apr 17, 2025 ▶ 6:02 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Insight
Eidelman: Google search eroded the veterinarian's exclusive influence with pet owners
“The veterinarian used to always be the most trusted resource if you're a pet owner. And this was around the time where we're starting to now Google everything. Right. And in parallel, the veterinarian sort of losing that sway and that role of influence.”
Steven Eidelman Apr 17, 2025 ▶ 7:27 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Insight
Eidelman: Providing veterinarians with more data fails to improve their overwhelming workflow
“And what we saw was that giving a veterinarian more data isn't helping their day to day, which is already almost an impossible task to get through.”
Steven Eidelman Apr 17, 2025 ▶ 8:32 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Prediction Not checkable as stated
Eidelman: Vet care won't return to independent doctor ownership
“We're not going to go backwards into a world where every veterinary practice is owned by the veterinarian.”
Steven Eidelman Apr 17, 2025 ▶ 19:01 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Assertion Supported
Eidelman: General practice veterinarians manage 15 to 25 emotionally volatile appointments daily
“You've got a family who's excited about their first appointment with their new puppy, and then the next you've got, you know, a euthanasia appointment, and you're doing that 15, 20, 25 times a day.”
Steven Eidelman Apr 17, 2025 ▶ 9:26 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Disclosure
Eidelman: Modern Animal clinics average 3,000 sq ft and 5k-6k members
“So we build our own clinics from scratch. They're about 3000 square feet on average, have about six to seven doctors when they're full and about five or 6000 members.”
Steven Eidelman Apr 17, 2025 ▶ 23:52 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Disclosure
Eidelman: Modern Animal rolling out a $99 annual membership tier
“200 dollars, and we're actually about to roll out a tier that lets people who don't want to come as much still be able to come and join as members, and that'll be 99 dollars.”
Steven Eidelman Apr 17, 2025 ▶ 24:13 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale
Assertion Not checkable as stated
Eidelman: Modern Animal members visit clinics twice as often on average
“What we see is our members come twice as much on average to the practice.”
Steven Eidelman Apr 17, 2025 ▶ 25:42 Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale

Appearances (1)

EpisodeDateSpeaking time
Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of S Apr 17, 2025 25m
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