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Eidelman: Private equity veterinary roll-ups optimize economics but ignore clinic operations

Steven Eidelman · Rebuilding a broken industry from scratch (Modern Animal's Steven Eidelman) | Masters of Scale · Apr 17, 2025 · at 17:41

Steven Eidelman, CEO of Modern Animal, critiques the business model of private equity roll-ups acquiring independent veterinary clinics.

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“The private equity roll ups and that model that were, you know, happening in parallel elsewhere where you would have, you know, sort of shadow private equity firms buying up mom and pop clinics. The motto of one of the largest ones was join us, stay you, which was basically a nice way to say, we're not going to do anything once we buy you. And it was all under the guys that will preserve your legacy, right? So, you know, Dr. Jeff's that clinic we're going to leave your clinic as it is. You'll stick around. We're going to preserve your legacy. But what happens when you leave and retire after you've sold your practice, it all starts to fall apart a little bit and they would, you know, congregate all of these different practices together and really do nothing more than try to optimize the economic model.”

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