Service

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Mar 24, 2023 by Danny Meyer · across every show →

Everything said about Service, oldest first

Mar 24, 2023 positive
Insight
Danny Meyer: Hospitality is an emotional transaction; service is technical
“Hospitality describes an emotional transaction, whereas service describes a technical transaction, and you need them both.”
Danny Meyer Mar 24, 2023 ▶ 24:12 Shake Shack's Danny Meyer: When to ignore conventional wisdom | Masters of Scale
Made with StarZero

Turn any episode into a week of clips.

This entire site, about 200 episodes transcribed, diarized, checked and made playable, runs on the StarZero media pipeline. Drop in your own episode and the podcast clipper finds the moments worth sharing, cuts them, captions them, and reframes them for every feed.