Mehta: Customer success software market is becoming a power law
Nick Mehta · B2B Big Data Challenges, Nick Mehta, Gainsight (Data Driven NYC / FirstMark Capital) · Dec 17, 2015 · at 17:47
Nick Mehta, CEO of Gainsight, discusses category dynamics in customer success software at Data Driven NYC.
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“Some spaces tend to you end up being a power law where one company ends up getting more of the space than the others. In other spaces, there's a lot of players, right? Ours is probably ending up a little bit more of a power law”
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