customer success management

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Dec 17, 2015 by Nick Mehta · across every show →

Everything said about customer success management, oldest first

Dec 17, 2015 neutral
Prediction Didn’t hold up
Mehta: Customer success software market is becoming a power law
“Some spaces tend to you end up being a power law where one company ends up getting more of the space than the others. In other spaces, there's a lot of players, right? Ours is probably ending up a little bit more of a power law”
Nick Mehta Dec 17, 2015 ▶ 17:47 B2B Big Data Challenges, Nick Mehta, Gainsight (Data Driven NYC / FirstMark Capital)
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