Shopify

“Last reported number, sort of, is that we are over 800,000 merchants in over a 175 countries.”

“At peak time we had over 600,000 checkouts going through”

“When they log into their Shopify store in the admin, they see a bunch of, like, home cards that tells them do this or, like market for this product or make this change in your theme. And those are all driven by machine learning,”

“I recruit machine learning people by not going after machine learning people.”

“And I think that's sort of a neglected part of data science. Everyone talks about, like machine learning and building all of these data products, but I think lots of the impact, lots of the trust and usage of data actually comes from being able to answer to so…”

“We use profit for time series forecasting all the time in Shopify, and it has changed The way teams work from having people in operations monitor metrics and see what changed to this is an anomaly.”

“So actually all of our machine learning offerings that I was talking about are actually built for the individual use case of the merchant.”

“When I joined, we were 300 people, and now we are over 5000, so it's been massive growth, really, over the years.”

“We don't ask merchants for data that we are not going to give a benefit to them right off the bat.”

“And there has been times that even us, we've sort of, like, jumped to the top top in one of the areas, and you pay the technical debt that you did not do the work in the beginning.”

“We run them in shadow mode, which means, like, they do all the evaluation, but the results are logged to Kafka, and we see if the time to response, if the sort of distribution of predictions are different or not.”

“Shopify, the application is still Ruby on Rails, and actually the first version of ETL tooling that was built in house was Ruby, but I think we made this decision of moving to Python around 20 13, 20 14, because we thought it's the language that most of the co…”

“Shopify's an extraordinary example of this, but you can have companies that enable entirely new customer bases to do new things, and they've figured out, like, web distribution, Basically, to make a different price point work for different customers”

“Today, the company has over 300 customers using the platform, including Meta, Verizon, and Shopify.”

“About 25,000 businesses use it from, you know, early-stage startups to publicly-traded companies like Shopify to Boys and Girls Club of America as a non-profit to, you know, everything in between.”

“And so Wix and Shopify and BigCommerce and commerce tools on the platform side have all adopted the protocol.”