Ramp

“We have a lot of unfair advantages over pure play expense management software because we're powering the card transaction.”

“And the upshot is the average company using, using RAMP saves about five percent. On their expenses.”

“For us you know, if a sales team is talking to you know, a prospect, it's almost a hundred percent of companies. That we're able to approve.”

“I don't think there's a function at RAMP that doesn't use AI in some part of their job.”

“The average SDR sales development representative at RAMP we believe books three to four times as many meetings as their next closest competitor.”

“And so it's I think really a productivity or a data driven company kind of in disguise of it's your friendly neighborhood credit card.”

“It took, it was probably almost a year after launch until we had it.”

“Underwriting times for manual cases that we couldn't use machine learning to write, it could take an underwriter two days to do that. They sat side by side with the underwriter, and I think within a couple, I think like a two week sprint that the average under…”

“About half of support requests that, you know, aren't fully automatable now fall under the question of user confusion.”

“The corporate, if you look at Amex's disclosures you know, historically, they lose .1% you know, to .2% per year, and we're below that I would argue I think below.”

“You're getting the tickets, and if SLAs are broken, you can't shift new product. You need to fix the existing one”

“We do have an applied AI team, which, you know, is very horizontal. There's almost no part of, you know, how we operate that's off limits”

“Today ramp is the only place where you cannot just spend money on a vendor, but we can tell you if we're, if you're paying too much.”

“The core spend management team is, I think now largest has ever been. I think it's 13 people, 14 people, something like that.”

“We'd never met a single person who's like, I just wish I could chat with my bank account.”

“Predominantly homegrown. I mean, we've been doing this for almost as long.”

“At RAMP is, like, we report, you know, everyone has access to financials.”

“I think right now, and the agent probably works for you know, depending on the nature of the task 60 to 90% of the task of when it's controlled and inside of the RAMP experience. Obviously, when you're dealing with financial products, it's not high enough to g…”

“About 25,000 businesses use it from, you know, early-stage startups to publicly-traded companies like Shopify to Boys and Girls Club of America as a non-profit to, you know, everything in between.”

“I mean, I think in terms of You know, bi-directional, fairly deep integrations. I mean, we're talking you know, low hundreds, probably when you start expanding into, you know, one way, getting, you know, low thousands.”

“We've now recorded for training you know, help salespeople improve, give feedback from managers, you know, over a 100,000 gong calls”

“We're about 850 people in terms of the size.”

“Just directionally, it was like retention after one year in 20, 22 cohort was like 43%, I think. And then the cohort from 20, 23 after 12 months was like 65%. So that was pretty material.”

“Across a segment of 43,000 or so US customers, we work with ramp to show that retention of subscriptions on AI products across this customer set has really improved markedly since 2022. On 2022 is around the 50% after 12 months. And now in 25, it's hitting aro…”

“The total spend on AI products per customer kind of went up from 35,000 dollars or so maybe two years ago. Now it's around half a million dollars, and it's predicted to hit a million dollars next year.”