Gong

13 statements across 2 episodes · 3 bullish · 0 bearish · 2 people on the record · first statement Nov 1, 2020 by Amit Bendov · said 35 times in 4 episodes since 2020 · across every show →

Mentions by year

brought up most by Matt Turck (12), Amit Bendov (10), Mitch Trojanowski (3), Eric Glyman (3), Howie Liu (1)

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every mention, scene by scene, with the transcript →

Everything said about Gong, oldest first

Nov 1, 2020
Assertion Not checkable as stated
Bendov: Gong has closed seven-figure enterprise accounts
“But now definitely we have accounts in like seven figures.”
Amit Bendov Nov 1, 2020 ▶ 13:55 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Insight
Sales conversions drop sharply if reps spend over two minutes pitching brand
“Gong found if you go over like two minutes up until two minutes, okay, but after there's a huge drop in conversion rates, right? We found that actually the younger reps tend to talk more about the brand, which is ridiculous, right?”
Amit Bendov Nov 1, 2020 ▶ 37:03 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020 bullish
Prediction Didn’t hold up
Gong's $200M Series D will fund the company past an eventual IPO
“This should get us like well beyond an IPO, like that, that's the path for Gong, like within like a few years.”
Amit Bendov Nov 1, 2020 ▶ 28:34 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Disclosure
Bendov: Gong started with voice because no competitor was analyzing it well
“Ultimately our vision is to get to like anything that communicates with the customers could be like contracts, proposals anything, but we started with the voice because it is a very rich data source that was still not done by anyone in a very good way.”
Amit Bendov Nov 1, 2020 ▶ 16:06 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Disclosure
LinkedIn was Gong's first enterprise customer, scaling to thousands of users
“The first first customers would LinkedIn, right? That they, they're interested in someone I knew from a previous relationship, and they told me they're, they like to play with new technologies, and you know, we said, okay, that sounds great, and now they have,…”
Amit Bendov Nov 1, 2020 ▶ 35:25 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020 positive
Disclosure
Gong had not spent a dollar of its $65M Sequoia Series C
“We raised like sixty five million seriously from Sequoia in December and we still haven't touched that money.”
Amit Bendov Nov 1, 2020 ▶ 27:52 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
What-if
Gong likely would have failed if launched in 2013 due to AI limitations
“I think if we started a company two years before, I'm not sure that it would have been successful.”
Amit Bendov Nov 1, 2020 ▶ 8:47 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Disclosure
Bendov: No software existed for automated conversational insights in 2015
“I started Googling for something that can give me automated insights from conversations. I couldn't find it, and I said hey, maybe, maybe there's a, there's an opportunity.”
Amit Bendov Nov 1, 2020 ▶ 6:15 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Disclosure
Gong has 100 total R&D employees, including about a dozen researchers
“About a dozen researcher. I mean, the entire R&D is, is a hundred people, right? So it's like, 10, 12%.”
Amit Bendov Nov 1, 2020 ▶ 22:46 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Assertion Not checkable as stated
Gong relies entirely on unsupervised AI that requires zero user training
“That's why the learning is unsupervised. Right. It means that we were not asking people to label or train a system. You just, you turn it on and it's working. So everything that we do has to be like fully automated without human intervention.”
Amit Bendov Nov 1, 2020 ▶ 25:16 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Assertion Not checkable as stated
Gong achieved an exceptionally high Net Promoter Score of 80
“Our Net Promoter Score, as of today, is 80, eight zero.”
Amit Bendov Nov 1, 2020 ▶ 13:03 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Nov 1, 2020
Assertion Not checkable as stated
11 of Gong's first 12 pilot customers converted to paid contracts
“So we reached out to everybody and said hey guys, sorry payday's over it's time to pay, and it was like in the tens of thousands, and everybody kind of like, Bob, but 11 out of the 12 bots. And a 12 bot like a year later for a lot more.”
Amit Bendov Nov 1, 2020 ▶ 11:14 Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
Aug 1, 2024 positive
Disclosure
Ramp has analyzed over 100,000 Gong sales calls for AI training
“We've now recorded for training you know, help salespeople improve, give feedback from managers, you know, over a 100,000 gong calls”
Eric Glyman Aug 1, 2024 ▶ 37:45 AI at Ramp: Making Every Team Radically More Productive | Eric Glyman, CEO, Ramp
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