Hughes Johnson: Stripe Sessions acts as an internal operational forcing function
Claire Hughes Johnson · Lessons from scaling Stripe | Claire Hughes Johnson (ex-COO of Stripe) · Mar 5, 2023 · at 48:27
Claire Hughes Johnson, former COO of Stripe, discusses how major customer events establish product cadence and internal discipline.
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“Our customer event, which we have called Stripe Sessions, is as important internally as it is for the customers, because it's a forcing function, right, for our cadence, how we plan our products, what we want to have achieved by that point, what we want to demonstrate”
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