Hughes Johnson: Reviewing live dashboards prevents wasted presentation prep
Claire Hughes Johnson · Lessons from scaling Stripe | Claire Hughes Johnson (ex-COO of Stripe) · Mar 5, 2023 · at 1:03:30
Former Stripe COO Claire Hughes Johnson discusses operational disciplines used at Stripe to streamline reporting meetings.
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“One thing we try to do at Stripe is if we're looking at metrics, let's just look at your dashboard live. Let's not create a special presentation. Like I actually just share your screen, please on your dashboard, right? Which is a good discipline. Because one, that means you have to have a really good dashboard. That's real time. That's web accessible. You know, like no one had to pull or massage the data, right? That's a good sign, but it's also, you're not wasting people's time prepping all that information”
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