Johnson: High-growth startup collapses stem from organizational neglect, not product flaws
Claire Hughes Johnson · Lessons from scaling Stripe | Claire Hughes Johnson (ex-COO of Stripe) · Mar 5, 2023 · at 20:23
Former Stripe COO Claire Hughes Johnson discusses why achieving product-market fit is insufficient to build a durable company without foundational management structures.
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“It turns out product market fit is just the product, and that is not a company. And that will not scale. I mean, to a point, like the thing that's, you know, you see these companies that sort of fall over and like, there's sort of a bad article about them. And it's often, it's not the product. It's the fact that they didn't actually build the company very well. And that started to harm, in fact, harm the product and harm the enterprise, like the mission.”
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