Hughes Johnson: Infrequent strategy reviews derail regular metrics meetings
Claire Hughes Johnson · Lessons from scaling Stripe | Claire Hughes Johnson (ex-COO of Stripe) · Mar 5, 2023 · at 1:02:34
Former Stripe COO Claire Hughes Johnson discusses structural dysfunctions that occur when organizational review rhythms are poorly calibrated.
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“Some companies will have a pretty frequent metrics review cadence and then an infrequent strategy review cadence. And what happens is the metrics review becomes the strategy review because you don't, you're not talking about the strategy often enough. And so you're talking about it through the data. And so then by the time you get to the strategy review, you're like, We already had this meeting, right? And that's just a sign that some things are just off.”
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