Scott: Relationships don't scale across organizations, but workplace culture does
Kim Scott · Radical Candor: From theory to practice with author Kim Scott · Dec 10, 2023 · at 13:13
Author and executive coach Kim Scott discusses how Sheryl Sandberg's personal leadership style at Google demonstrated that caring personally cascades through managerial layers.
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“No matter how talented you are, relationships don't scale. But she did do those things for her direct reports and the people who she worked most closely with, all, all of us. And when a leader treats their team, the people who they interact with on a day to day basis with that kind of real care, And it's much more likely that their direct reports in turn are going to treat their teams with real care. And that creates a culture of caring. And even though relationships don't scale, culture does scale.”
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