Revolut

“It's counterintuitive, but it works really well because first of all, teams, they talk to each other. There are formal and informal ways of communicating through meetups or just, you know, meeting in the office and they know which areas are being scrutinized r…”

“Professionals with a lot of years of experience from established companies, they don't have this strong urge to change status quo, which by the way will require, you know, toil, tears, and sweat.”

“The way it's structured my responsibility is a product function. We also have a head of design function. It's also part of my team. But then all the other functions they separate like engineering and data function and all of them report directly into CEO.”

“So essentially founders of the company, They still review a hundred percent of screens that are being shipped and everything that you will see in the app, this past, this review.”

“And you know, I think in fintech overall, this is probably the most neglected part usually, but it's also a part that we at Revolut, we pay enormous attention to.”

“We have these fully cross-functional teams meaning they are stuffed with all necessary functions, engineers, data analysts, designers operation managers, and so on. And we also operate in metrics. So everyone has a line manager and the functional manager. So p…”

“It's a quite substantial part of product owners who eventually become very successful, by the way. So it's like a positive self-select. So it means that someone already succeeded in another role. So it's a guaranteed culture match. It's, it, it's a guaranteed …”

“We have a weekly catch ups with the recruitment team. So essentially they are also a team that runs in sprints. So we, every, every sprint we define what do we want to focus on, which areas, which companies.”

“So, for example, one of the products that you mentioned, joint accounts, essentially an account that you could have with a significant other one, was one of the recently launched feature, and it grew significantly, and now it has over a million active users.”

“And if something is 99% done, it's closer to zero percent rather than a hundred percent.”

“We try to automate as many things as possible. We use even AI models for that”

“When I triangulated across all the different, all these different data points, There's three companies that are kind of sat at the top. You guys, Revolut, Palantir, and Intercom.”

“Well, maybe even it's way more important to have this hunger for building things, you know, and having a raw intellect. And we always try to find people with these intrinsic traits rather than, you know, hiring people who are very experienced, but maybe are no…”

“Take our credit team. They ship new products like loans or credit cards in the country literally every month. And it's just maybe 300 people. And I think that You know, a credit division in a incumbent bank is maybe like two or 3000 people building just credit…”

“And so we can easily do another, I don't know, two, three X Four X in customer based growth, but we can also do another 10 X growth in how actively these people are using the product. So it's, let's say what, 30, 40 X to current forty five billion valuation, r…”

“One of the great sources is actually looking into products and apps that we love ourselves. So if someone built a great product, then it's likely a high performer.”

“How we did differently at Revolut is to go very deep into details we take maybe seven or 10 projects which are most impactful for customers right now, and we go super deep into them, like really, really deep, Sitting with engineers, like check, like reading co…”

“I think we're currently at maybe six or 7000 employees.”

“Now we are fifty million customers. Soon we'll be at a hundred million customers.”

“Oh, I'm afraid to say it's already more than 150 people, maybe 170.”

“No, I think we will never cut down things. It's just the appetite for growth and also entrepreneurial approach. In the company is so high that we will never allow ourselves to give up on some great opportunities.”

“What defines the specialization is probably five, 10, 15%, while 85 to 90% is common to each one of them.”

“And that means that you also need to be quite technical, even if you're expert, you still need to often go as deep as sitting, you know, with engineers and reading code.”

“You know, the thing is that when you launch a scrappy version and it's not getting traction, how do you know? Is it because the underlying idea is wrong or maybe your product just sucks and you need to improve it? So by, you know, by forcing everyone to build …”