Assertion certainty 3/5 debate potential 3/5

Revolut's 300-person credit team outpaces legacy banks' 3,000-person teams

Dmitry Zlokazov · How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products · May 15, 2025 · at 39:59

Dmitry Zlokazov, Head of Product at Revolut, contrasts Revolut's platform-enabled team efficiency with traditional incumbent banking staffing.

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“Take our credit team. They ship new products like loans or credit cards in the country literally every month. And it's just maybe 300 people. And I think that You know, a credit division in a incumbent bank is maybe like two or 3000 people building just credit products for a single country. And our team is building it for 50 countries.”

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Disclosure
Revolut product owners act as direct line managers for their cross-functional teams
“We have these fully cross-functional teams meaning they are stuffed with all necessary functions, engineers, data analysts, designers operation managers, and so on. And we also operate in metrics. So everyone has a line manager and the functional manager. So p…”
Dmitry Zlokazov May 15, 2025 ▶ 8:43 How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products
Insight
Zlokazov: Revolut product owners must be technical enough to read code
“And that means that you also need to be quite technical, even if you're expert, you still need to often go as deep as sitting, you know, with engineers and reading code.”
Dmitry Zlokazov May 15, 2025 ▶ 12:09 How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products
Opinion
Zlokazov: Experienced corporate PMs lack the urge to challenge the status quo
“Professionals with a lot of years of experience from established companies, they don't have this strong urge to change status quo, which by the way will require, you know, toil, tears, and sweat.”
Dmitry Zlokazov May 15, 2025 ▶ 26:48 How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products
Disclosure
Zlokazov: Revolut leadership deep-dives code-level into 7 to 10 core projects
“How we did differently at Revolut is to go very deep into details we take maybe seven or 10 projects which are most impactful for customers right now, and we go super deep into them, like really, really deep, Sitting with engineers, like check, like reading co…”
Dmitry Zlokazov May 15, 2025 ▶ 33:03 How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products
Insight
Zlokazov: Deeply reviewing select projects enforces discipline across all teams
“It's counterintuitive, but it works really well because first of all, teams, they talk to each other. There are formal and informal ways of communicating through meetups or just, you know, meeting in the office and they know which areas are being scrutinized r…”
Dmitry Zlokazov May 15, 2025 ▶ 33:55 How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products
Prediction Not checkable as stated
Zlokazov: Revolut can easily become a trillion-dollar company
“And so we can easily do another, I don't know, two, three X Four X in customer based growth, but we can also do another 10 X growth in how actively these people are using the product. So it's, let's say what, 30, 40 X to current forty five billion valuation, r…”
Dmitry Zlokazov May 15, 2025 ▶ 43:43 How Revolut trains world-class PMs: The “Local CEO” model, raw intellect & building wow products
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