Murphy: Voice bot latency over 1.5 seconds triggers users to repeat themselves.
Damien Murphy · Personal AI Meetup - Bee, BasedHardware, LangChain LangFriend, Deepgram EmilyAI · Apr 6, 2024 · at 8:25
Damien Murphy, an Applied Engineer at Deepgram, explains conversational latency thresholds when engineering real-time voice AI agents.
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“So essentially, if you go beyond, say, 1.52 seconds, a lot of people will actually say something again, right? They think that the person is no longer there on the other end.”
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More from Damien Murphy
Murphy: Five-minute voice calls cost 6.5 cents on Deepgram versus ElevenLabs.
“And then on the text-to-speech side, and doing something like this with an 11 labs would be about maybe a dollar 20. And just to give you an idea of comparison. So you can do a five minute call here for about six and a half cents.”