Insight certainty 4/5 debate potential 2/5

Huber: Most companies operate as apprenticeships with unwritten tacit knowledge

Jeff Huber · Why Every Agent Needs a Box — Aaron Levie, Box · Mar 5, 2026 · at 43:54

Jeff Huber, CEO of Chroma, discusses the difficulty of capturing enterprise organizational knowledge into formats accessible to AI agents.

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“Most companies are practically apprenticeships. Like every new employee who joins the team, like you spend one to three months, like wrapping them up. All that tested knowledge is not written down.”

quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →

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