The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 11 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Mulally: Leadership teams must include every discipline to prevent information silos
“I always have like maybe 12 or 13 people reporting to me, which a lot of people always wondered how I did that, but I had to have Every discipline need to be on that team, because if not, then if you have the haves and the have nots on the leadership team, you…”
Mulally: Organizations must have zero tolerance for violating operating processes and behavioral norms
“Now, there's one corollary to that, Shane, that's really important, and that is zero tolerance for violating this process of working, the business plan review, the creating value roadmap, including everybody all stakeholders on the leadership team. Zero tolera…”
Mulally celebrated employees reporting problems rather than penalizing them
“Many leaders, if they have a red item, first of all, that embarrasses them, they think they're not doing their job, as opposed to that red item is a gem. We, I clap when you have a red because you're not the, you're not red. It's your item's red.”
Requiring solutions before reporting problems prevents fast issue resolution
“Because a lot of cultures are you only bring an issue if you have an answer. That doesn't allow it working together the way we're talking about, where you can move quickly on the issues.”
Enforcing organizational behaviors reshapes employees' internal values over time
“Once they join this environment and you have these expected behaviors, And they're the right expected behaviors, and you start acting this way, then you start being this way. So gradually, your mindsets, and your beliefs, and your values, they all start to mov…”
A CEO's primary role is facilitating specialized knowledge workers
“You have, well, all of this talent, all of which knows more than you do about their given subject. This is Peter Drucker's knowledge workers, and so we need the hearts and minds of all the knowledge workers in a safe and a healthy environment, and so the bigge…”
Mulally: Consistent organizational behaviors gradually reshape individuals' beliefs and values
“Once they join this environment and you have these expected behaviors, And they're the right expected behaviors, and you start acting this way, then you start being this way. So gradually, your mindsets, and your beliefs, and your values, they all start to mov…”
Mulally: Leaders should celebrate red status reports instead of treating them as failures
“When you share these things, I mean, many people, many leaders, if they have a red item, first of all, that embarrasses them, they think they're not doing their job. As opposed to that red item is a gem. We, I clap when you have a red because you're not the, y…”
Work-life balance requires daily calendar reflection, not occasional planning
“When people are managing their work-life balance, they might think that, oh, well, I have something planned with the family and next year so I got that one covered. No, I think you're going to have to think about that every day. So the idea of an integrated li…”
Workplace ridicule and attacks undermine employees' commitment to transparency
“See, if somebody would go after somebody, or act like they knew what the answer was, or be rhetorical questions, or whatever, anything that would cause an unsafe culture of love by design, Where people felt like they're going to be a victim or be made fun of, …”
Asking rhetorical questions to flaunt intelligence destroys collaborative team dynamics
“Had another person that always liked to do rhetorical questions, which is not very healthy for working together. Like, you're trying to, you ask the question, you know the answer so that you can show everybody you have smarts you are. Not working together.”