Mulally: Organizations must have zero tolerance for violating operating processes and behavioral norms
Alan Mulally · Best of 2022: Conversations of the Year · Dec 27, 2022 · at 22:27
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Former Boeing and Ford CEO Alan Mulally discusses the discipline required to maintain his collaborative management system.
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“Now, there's one corollary to that, Shane, that's really important, and that is zero tolerance for violating this process of working, the business plan review, the creating value roadmap, including everybody all stakeholders on the leadership team. Zero tolerance for violating that operating process, and zero tolerance for violating these expected behaviors, because we all can see in each other.”
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