why aren't all 55 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Disclosure
Lütke: Shopify interviews candidates on their life stories to predict mindsets
“Shopify hires through ah, we talk about just your life story a lot, and I feel like we can find a lot of predictive artifacts in, in a life story about which kind of type of pursuit you're on.”
Disclosure
Lütke: Shopify executives receive Parkinson's Law to help combat bureaucratic absurdity
“This is why one of the books I give to my, ah, executives is, like, is, is Parkinson's Law, which is a wonderful eighty-page read on, like, how silly companies end up being”
Disclosure
Lütke: I delayed Shopify's transition to a growth company for 1.5 years
“The bottleneck on potential for Shopify for like a good year and a half period in which I just dragged my feet making this call.”
Disclosure
Lütke: Rebuilt CFO spreadsheets from raw data until trust was verified
“After I hired my first CFO, I, every single spreadsheet I got from him looked really, really complicated, and was far beyond my Excel skill set, but I learned how to use the craziest Excel lookups, because I need, like, I just rebuilt the same spreadsheets fro…”
Disclosure
Lütke: 30-40% of Schedule Goes to Direct Reports, Rebalanced Quarterly
“I spent a good deal of time with my direct team and sort of the leadership team of Shopify. Like, it's probably a third or 40% of my schedule. I actually have full reports on this. My assistant called, we called my expansion pack here at Shopify to keep the vi…”
Disclosure
Finkelstein audits his calendar quarterly with his Shopify team and wife
“I'm fairly compulsive about auditing my calendar once a quarter. And I do that with my team here at Shopify. I also do it with Lindsay with my wife.”
Assertion Not checkable as stated
Lütke: Getting a Merchant Account in 2004 Took Two and a Half Months
“I had to make a copy of my passport and fax it to American Fork Utah to get a merchant account. That process took two and a half months. Of course, after you sign up in Shopify, you just have a merchant account, and therefore you can take credit cards and thes…”