Cialdini: Managers should ask employees for explicit public commitments on deadlines
Robert Cialdini · #122 Robert Cialdini - The Principles of Persuasion · Oct 19, 2021 · at 54:08
Psychologist Robert Cialdini discusses managerial applications of the psychological principle of commitment and consistency.
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“Anytime you're running a meeting and you've given members of your team tasks to perform, And complete before the next meeting. Don't let anybody out of that room until you ask the question, will you be able to complete this by our next meeting? And pause. If the answer is no, that's actually good for a manager to know. That means, okay, then I have to give this person more time, or more resources, or maybe even some help with it. But if the answer is yes, You have now significantly increased the likelihood that that person will come with a properly completed task to the meeting because you've asked them and they have made an active public voluntary commitment to doing so.”
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