Gordon's
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Oct 19, 2021 by Robert Cialdini · across every show →
Everything said about Gordon's, oldest first
Oct 19, 2021
Cialdini: Asking 'Will you call to cancel?' reduced restaurant no-shows by 67%
“It was a study done in Chicago with a restaurant owner named Gordon Sinclair. It's a famous restaurant called Gordon's there in Chicago. And he's since retired, but while he was operating, he had a problem. No shows. People who would call, they make a reservat…”